The Opportunity:
The Human Capital Operations Generalist ensures the day-to-day management of HC operations is looked after. This position manages the administration of the policies and procedures of the office.
This position manages basic employee relations independently and advises the manager of any possible actions and provides administrative support to the HC function.
This is a hybrid role (60% of the time working from the London office).
Key Responsibilities:
Employee Lifecycle
Having oversight of all employee processes and polices for around 700 employees in the UK & Ireland.
Providing advice and guidance to employees throughout the employee life cycle
Supporting employees through life events such as parental leave secondments and leave of absence
as some examples providing both advice and administrative support
Supporting with the onboarding process
Supporting with offboarding such as completing exit interviews and creating leaver documentation
Working closely with the payroll and benefits providers on a regular basis
Supporting with payroll tasks and being able to cover payroll when needed to ensure accurate and correct pay for employees
Working closely with internal HC teams such as Talent Management Recruitment and Global Mobility
Supporting with client background checks as and when required
Ensuring our tracker and process documentation is accurate and up to date
Preparing employee documentation such as contracts employment letters and contractual
agreements
Employee Relations
Manage the flexible working process from end to end including requests up to appeals
Supporting employees with their health and wellbeing raising Occupational Health referrals and facilitating their transition back to work
Support with ER admin such as note-taking and drafting settlement agreements
Providing advice and guidance to employees on basic ER cases such as probation exits and performance management
Other
Processing Cross Border Registrations including A1 forms alongside the Global Mobility team to comply with EU Posted Worker Legislation
Managing stakeholders and leading on the UK contractor process working closely with the contract management team
Identifying ways to continuously improve policies and processes
Supporting on internal and external audits as needed
Being a point of escalation for the HC Co-Ordinator in the team
Required Experience:
Previous HR Administration experience
Knowledge of Workday or similar HR Information System is highly advantageous
Data entry experience preferable
Excellent data maintenance skills
Skills and Attributes:
Problem solver
Strong service focus
Able to maintain and respect confidentiality
Able to manage a heavy work volume and meet deadlines
Organized and excellent attention to details
Collaborative and team player positive attitude
Why Join Us
At Oliver Wyman we are committed to creating a diverse and inclusive environment where everyone can thrive. We value collaboration integrity and excellence and we encourage our team members to bring their authentic selves to work. Our culture promotes continuous learning and development providing opportunities for growth and advancement within the firm.
We offer competitive compensation comprehensive benefits and a flexible work environment that supports work-life balance. Join us in making a difference for our clients and communities while advancing your career in a supportive and innovative setting.
Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Oliver Wyman is a business of Marsh (NYSE: MRSH) a global leader in risk reinsurance and capital people and investments and management consulting advising clients in 130 countries. With annual revenue of over $27 billion and more than 95000 colleagues Marsh helps build the confidence to thrive through the power of perspective. For more information or follow us onLinkedInandX.Marsh is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background civil partnership status disability ethnic origin family duties gender orientation or expression gender reassignment marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments please contact us at Marsh is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.Oliver Wyman Human Capital Generalist, UK & Ireland London • London, England, UK
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