Are you highly organised detail-focused and confident managing a busy caseload in a secured lending environment
Do you enjoy working in a fast-paced environment where accuracy and customer service are equally important
If this sounds like you then this could be the perfect next step in your career. Apply today and lets grow together at West One Loans.
Engage with relevant stakeholders both internally and externally in order to obtain information to progress cases to completion
Monitor and manage upcoming expiration of documents and offers
Update all relevant systems to maintain management information
Ensure that all mortgage conditions are satisfied prior to cases completing
Work closely with the underwriting team to effectively manage the post enquiry caseload.
Process incoming completion documentation either via post email etc
Provide daily/weekly/monthly completion forecasts to line manager
Gain a full understanding of the underwriting process (underwriting cross skill to provide cover when required)
Create a digital application file and ensure all necessary documentation is collected scanned and stored correctly.
Instructing Solicitors to act on behalf of West One in the transaction.
Carrying out a QA check for other underwriters.
As experience increases the trainee underwriters cases will need to be QA checked by another member of the team.
A point of contact for incoming calls to the teams main group telephone number.
Return any original documents to clients
Pass internal competency tests post induction
Strong organisational skills
Good verbal & written communication skills
Excellent attention to detail
Time management
Competent user of Microsoft office software
Positive attitude to develop and expand knowledge
Ability to perform under pressure and meet deadlines
Experience within the secured lending sector
A good understanding of the underwriting process
Previous experience of managing a caseload in a fast-paced environment
Industry relevant qualifications are beneficial but not a requirement
Experience within an administrative role
GCSE English & Maths
Excellent communication skills
Resilient and flexible
Team Player
Approachable and self- motivated
At West One Loans were growing fast and looking for ambitious people who want to be part of our exciting journey. Well give you the tools training and support you need to succeed while offering clear opportunities to progress your career.
Alongside this we offer a strong benefits package including private medical healthcare 25 days annual leave paid volunteering days and a host of additional benefits.
If youre ready to build your career with a Specialist Lender and make an impact - click apply today!
Commercial Case Manager • Manchester, England, UK
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