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Civic Recruitment Limited
Strategy & Governance OfficerCivic Recruitment Limited • London, England, UK
Strategy & Governance Officer

Strategy & Governance Officer

Civic Recruitment Limited • London, England, UK
30+ days ago
Job type
  • Full-time
  • Temporary
Job description

12 Month Contract With A Local Authority


Job Purpose

To provide strategic and operational support across governance performance complaints and service improvement functions within the Children & Education Directorate. The postholder will play a key role in supporting the delivery of strategic priorities ensuring effective governance arrangements promoting continuous improvement and helping to maintain high standards of accountability compliance and service delivery.




Key Responsibilities

  • Support the coordination and delivery of strategic projects governance activities and directorate priorities.
  • Assist in the management and monitoring of complaints feedback and enquiries ensuring learning is captured and used to drive service improvement.
  • Prepare review and quality assure reports briefings presentations and governance documentation for senior leaders elected members committees and other stakeholders.
  • Support Member liaison activities and contribute to the preparation of Cabinet Council and committee business.
  • Maintain and monitor governance frameworks risk registers action plans and performance reporting processes.
  • Support the development and implementation of business continuity arrangements and service improvement initiatives.
  • Coordinate responses to information requests including Freedom of Information (FOI) Subject Access Requests (SAR) and other statutory enquiries.
  • Assist with the development review and implementation of policies procedures and governance processes.
  • Work collaboratively with colleagues across the Council to support effective partnership working and organisational objectives.
  • Promote equality diversity inclusion anti-racist practice and trauma-informed approaches across all areas of work.
  • Contribute to the monitoring and evaluation of service performance identifying trends risks and opportunities for improvement.
  • Support the management of digital content and communication activities to ensure information remains accurate accessible and up to date.


Requirements

  • Experience working within a governance strategy performance policy or corporate support environment.
  • Strong understanding of governance frameworks risk management and organisational compliance requirements.
  • Experience supporting complaints management service improvement or customer feedback processes.
  • Experience preparing reports briefings and presentations for senior management and stakeholders.
  • Knowledge of information governance requirements including FOI GDPR and Subject Access Requests.
  • Excellent written and verbal communication skills with the ability to present complex information clearly.
  • Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
  • Ability to build effective working relationships with a wide range of stakeholders including senior leaders and elected members.
  • Strong analytical problem-solving and decision-making skills.
  • Proficiency in Microsoft Office applications and corporate management systems.
  • Experience working within local government or the public sector.
  • Knowledge of Children & Education services and related statutory frameworks.
  • Experience supporting committee management and democratic governance processes.
  • Experience working with performance management risk management or business continuity frameworks.
  • Understanding of equality diversity inclusion anti-racist practice and trauma-informed approaches.


Additional Information

  • Location: Hackney Service Centre London
  • Working Arrangement: Flexible working arrangements available subject to service requirements
  • Hours: Full-time (37 hours per week)
  • Payment: Bi-weekly payments



Employment Type : Full Time
Experience: years
Vacancy: 1
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Strategy & Governance Officer • London, England, UK

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