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JPMorganChase
Vice President, Product Specialist – Fusion Customer SuccessJPMorganChase • London, England, UK
Vice President, Product Specialist – Fusion Customer Success

Vice President, Product Specialist – Fusion Customer Success

JPMorganChase • London, England, UK
6 days ago
Job type
  • Full-time
Job description
Description

Join us to shape the future of data analytics and AI at JPMorganChase. You will empower clients to unlock the full potential of Fusions platform working alongside talented teams across the company. Your expertise will help drive innovation accelerate adoption and deliver impactful solutions. We value your passion for collaboration and continuous improvement. Discover a role where your contributions make a difference.


As a Vice President Product Specialist within the Fusion Customer Success team in the Chief Data & Analytics Office you will guide clients in leveraging Fusions data analytics and AI platform. You will collaborate with business product engineering and client teams to ensure successful platform adoption and satisfaction. Your technical expertise will support prioritized use cases and enable clients to realize value from Fusions capabilities. You will play a key role in promoting platform awareness and driving continuous improvement. Together we foster a culture of innovation and partnership.

Job Responsibilities:

  • Serve as a subject matter expert on Fusion platform capabilities including data analytics and AI
  • Provide technical expertise and guidance for prioritized use cases webinars and events
  • Collaborate with stakeholders to understand business needs and recommend optimal Fusion solutions
  • Support the development documentation and communication of common solution patterns to accelerate Fusion adoption
  • Partner with Solutions Engineers and platform teams to ensure integrated and effective solution delivery
  • Promote platform awareness usage and adoption through enablement activities and client engagement
  • Track and report on adoption usage and satisfaction metrics to inform continuous improvement
  • Advocate for best practices in data analytics and AI delivery and platform adoption
  • Support cross-product platform initiatives and provide feedback to inform platform enhancements
  • Foster strong collaboration across Fusion product engineering and client teams

Required Qualifications Capabilities and Skills:

  • Hands-on experience with cloud-based data analytics and AI technologies in financial services or a related industry
  • Ability to provide technical guidance and support for complex platform solutions
  • Experience working directly with business product and engineering teams to deliver solutions to production
  • Strong collaboration and communication skills across diverse stakeholder groups
  • Demonstrated ability to drive platform adoption and client enablement

Preferred Qualifications Capabilities and Skills:

  • Familiarity with Fusion platform components or similar enterprise data and AI platforms
  • Experience with platform enablement technical advocacy or strategic implementations
  • Knowledge of cloud-native architectures controls and best practices
  • Passion for mentoring and developing talent
  • Track record of delivering innovative data analytics and AI solutions at scale

If youre ready to make an impact and help shape the future of data and AI at JPMorganChase we invite you to join our collaborative and innovative team.





Required Experience:

Exec


Employment Type : Full-Time
Experience: years
Vacancy: 1
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Vice President, Product Specialist – Fusion Customer Success • London, England, UK

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