Sales Executive

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

The Milner York is a stylish and welcoming hotel in the heart of York, known for its warm hospitality, dedicated team, and unforgettable guest experiences. As part of a vibrant and passionate group, we pride ourselves on creating a workplace where everyone can grow, belong, and be proud to deliver the best-loved stay in the city.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional day's leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A SALES EXECUTIVE IN THE MILNER YORK!

Sales Executive

Reporting to the Director of Sales, this is an exciting
opportunity for an ambitious and proactive Sales Executive to join one of
York's most iconic hotels.

Working closely with the commercial team, you'll play a key role
in driving revenue across all market segments, developing new business
opportunities and nurturing relationships with our valued clients. No two days
are the same, and you'll enjoy a varied role that combines sales, account
management, networking and market analysis.

What you'll be doing

• Proactively identify and
  secure new business opportunities across all market segments, converting
  prospects into loyal clients.


• Take ownership of an
  allocated portfolio of corporate and LNR accounts, maintaining and
  developing relationships to maximise revenue opportunities for both The
  Milner York and the wider RBH portfolio where appropriate.


• Build strong
  relationships with key clients and partners, ensuring exceptional service
  and long-term retention.


• Respond to corporate
  RFPs, negotiate annual rate agreements and manage all account
  re-contracting in line with agreed financial KPIs.


• Support the conversion
  of the hotel's new business pipeline, helping to deliver annual budget
  targets and maximise revenue opportunities.


• Analyse local market
  trends and competitor activity to uncover opportunities and maintain our
  competitive edge.


• Host client visits and
  familiarisation trips, and represent the hotel at networking events, trade
  shows and industry exhibitions.


• Work closely with
  operational teams to ensure the seamless delivery of in-house events,
  groups and functions.


• Accurately maintain
  customer records and opportunities within Salesforce, ensuring information
  is always up to date.


• Work within agreed
  commercial strategies whilst recognising opportunities to enhance
  performance and revenue

What we're looking for

At The Milner York, we recruit for personality and potential as
much as experience. We're looking for someone who is naturally curious,
commercially minded and passionate about building relationships.

You'll ideally have:

• A minimum of one year's
  sales experience within hospitality or a service-led environment.


• Knowledge of corporate
  and conference market segments.


• Strong organisational
  skills with the ability to plan ahead and prioritise effectively.


• Excellent communication,
  presentation and negotiation skills, with confidence dealing with both
  internal and external stakeholders.


• A proactive approach and
  genuine enthusiasm for uncovering new opportunities and winning business.


• The ability to work
  independently, manage competing priorities and perform under pressure
  whilst maintaining exceptional attention to detail.


• Good working knowledge
  of Microsoft Office, particularly Word and Excel.


• Experience of Salesforce
  and Opera or Opera Cloud would be advantageous.


• A full UK driving
  licence.


• Above all, a positive
  attitude, strong work ethic and a desire to be part of something special.

Why join The Milner York?

As one of York's most iconic and loved hotels, The Milner York
combines Victorian grandeur with contemporary hospitality. You'll join a
passionate and supportive team, enjoy opportunities to develop your career
within RBH, and play a key role in shaping the continued success of one of the
city's most loved destinations.#RBHIND