Voids Management Team Officer

We adopt an ‘anonymous recruitment’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. We are committed to recruiting, retaining, and developing a workforce that reflects the communities we serve. Sharing your equality monitoring data allows us to assess the impact our recruitment and employment policies and practices have and gives us the opportunity to improve them where possible. Equality monitoring information is not accessible by recruiting managers at any stage. About the vacancy Vacancy ID: 3271 Organisation: Carmarthenshire County Council Number of vacancies: 4 Contract type: Permanent Full Time Location: Carmarthen, Llanelli Grade: Grade H Hourly Rate: £18.36 - £20.66 Contract Hours: 37 hrs Come and join our team We are strengthening our Void Property Team and are looking to appoint a Void Officer to play a key role in the efficient turnaround and re‑letting of council homes across Carmarthenshire. This is a hands‑on operational role, focused on managing empty properties (voids) from vacation through to re‑let, ensuring works are delivered safely, to the required standard, and within agreed timescales and budgets. You will help bring homes back into use quickly, supporting the council’s commitment to providing safe, compliant, and high‑quality housing for residents. The role involves close working with internal teams, contractors, and stakeholders to ensure void works are well‑coordinated, compliant and deliver value for money. What you’ll do * Manage the end‑to‑end void process, coordinating inspections, ordering works and overseeing repairs to ensure properties are ready for re‑let as quickly as possible. * Carry out property inspections to assess condition, identify required works and prioritise actions based on health and safety, compliance and lettable standards. * Specify and schedule void works in line with council standards, budget controls and relevant housing legislation and guidance. * Liaise with contractors and internal service teams to ensure works are delivered on time, to specification and to agreed quality standards. * Monitor progress and quality of works, undertaking site visits and inspections at key stages. * Ensure all void properties meet statutory requirements and council policies prior to sign‑off and handover for letting. * Maintain accurate records, update systems and contribute to performance monitoring and continuous service improvement. About you * Has experience working in housing, property maintenance, repairs, or a similar environment, ideally with involvement in void or empty property management. * Has sound knowledge of Welsh Housing Quality Standard, health and safety requirements and housing compliance. * Is well organised, able to manage multiple properties and priorities while meeting challenging turnaround targets. * Communicates clearly and professionally with colleagues, contractors, tenants and other stakeholders. * Has a practical, solution‑focused approach and takes pride in delivering high‑quality outcomes. * Is motivated, reliable and committed to learning, development and improving services for residents. Level 3 - You will need a good level of conversational Welsh. Reasonable support can be provided on appointment to reach this level. Closing Date 10/06/2026, 23:55 The Rewards * Automatic enrolment into the Local Government Pension Scheme * Generous annual leave entitlement with the option of purchasing additional annual leave * Access to staff health and wellbeing support * Personal development and career progression * Staff discount schemes and other benefits e.g., cycle‑to‑work scheme * Flexible working and family friendly policies Eligibility You will be asked about your nationality and if you are legally allowed to work in the United Kingdom. This is to find out if you are eligible to apply for this vacancy. This is a requirement for working within the Council or partner organisations: https://www.gov.uk/prove-right-to-work. Please note, if you do not meet the eligibility criteria your application will not progress. If it becomes clear at a later stage in the process that you are not eligible to apply, your application may be withdrawn, or the offer retracted. #J-18808-Ljbffr