Visual Merchandising Assistant

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

We’re looking for a Visual Merchandising Assistant with excellent attention to detail and organisational skills to join our EU North VM Team. The role will support the full team to build and implement documentation and an effective process framework to drive team efficiencies. The role will also support with the team’s admin tasks, and work on VM updates across campaign and permanent VM which will range from preparing and placing orders, creating artwork for updates, translating plates, managing suppliers, budgets and timelines - through to installation, launch and aftercare in store and leading in art working. The role is fast paced, varied and has great opportunity to be involved in exciting, creative projects.

As a VM Assistant you will

• Maintain a standard guideline & process for the VM team, whilst keeping all VM documentation/files up to date and user-friendly to support cross functionally to drive efficiencies
• General team admin - raise PO’s, budget tracking, prop and stock management
• Be responsible for permanent VM in-store ensuring it is always correct and to the expected standard, delivering regular updates throughout the year (approx. every 4 weeks). Teams are to follow the VM guidelines for updates that you will set and maintain
• Deliver campaign VM elements that update frequently in store. Elements will vary from till units and hotspots to graphics, screens and could include larger scale projects such as window schemes
• Imagine creative solutions for the team to help problem solve and drive effectiveness
• Build campaign guidelines for stores to follow, and ensure high standards are maintained
• Conduct range reviews and data analysis, partnering with the commercial team and marketing to inform VM ensuring we are optimising VM for maximum productivity
• Supplier management across a range of projects, working closely with them to deliver projects on time, within budget and to highest quality
• Own the VM guidelines, across permanent and campaign VM ensuring they are always up to date, informative and user-friendly
• Be the VM expert and champion by passing on knowledge to teams, sharing information and VM training sessions with store teams to encourage best practice and improve VM standards
• Conduct regular store visits to be aware of our retail landscape, suggest improvements, and keep open store communication to build good relationships with teams in-store
• Support new store openings by delivering all VM elements required for launch, working closely with Store Design and Retail Ops teams
• Brief artwork for all graphics and display units taking Global VM guidelines and adapting for EU North requirements across both our Self Select and Department Stores

About you

• Sufficient VM experience
• Excellent skills in Microsoft Excel, PowerPoint, Office, and Outlook
• Proficient in Photoshop, Illustrator and InDesign
• Strong attention to detail, communication and organisation skills
• Able to prioritise effectively and manage multiple tasks
• Experience working with retailers
• Confident working with suppliers
• Willingness to travel
• The VM Assistant will be nimble minded, excited at the prospect of working in a fast paced, unpredictable and creative environment
• Flexibility will be a key attribute and they will approach ambiguity with a proactive and positive attitude
• The VM Assistant will also relish a challenge- whether it be executing something on a tight deadline or heading up a project

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellnes and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your fury friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!