Talent.com
Mexa Solutions Ltd
Remote 1st / 2nd Line IT Support Engineer - German SpeakingMexa Solutions Ltd • Middlesbrough, England
Remote 1st / 2nd Line IT Support Engineer - German Speaking

Remote 1st / 2nd Line IT Support Engineer - German Speaking

Mexa Solutions Ltd • Middlesbrough, England
30+ days ago
Job type
  • Full-time
  • Remote
Job description

German-Speaking

IT Support Engineer - Solve it. Support it. Speak their language. ?????
£25,000 - £35,000 | Fully Remote | IT Service Provider

You’re the go-to person when something breaks, and you’re fluent in more than just IT.

You speak fluent German and know how to deliver brilliant tech support in a way that makes sense to users, no jargon, no confusion, just clear solutions. Whether it’s a password reset or a tricky software fault, you know how to get things sorted.

This is your chance to join a growing IT Service Provider, providing 1st and 2nd line support to a key customer with offices across Germany. All users are German-speaking, so you'll need to be fully fluent, either native or business-level German.

What’s in it for you?

  • Salary: £25,000 - £35,000
  • Location: Fully remote - work from anywhere in the UK.
  • Language Skills: Use your German every day while building your IT career
  • Variety: A mix of 1st and 2nd line support across hardware, software, Microsoft 365, and more
  • Culture: Join a friendly, collaborative MSP with a solid reputation and loyal client base
  • Stability: Support a long-term customer with consistent demand and ongoing projects

What you’ll be doing:

  • Providing 1st and 2nd line support to German-speaking users - via phone, email, and remote tools
  • Troubleshooting hardware, software, network, and Microsoft 365 issues
  • Logging and managing tickets through to resolution
  • Escalating more complex issues to senior engineers when needed
  • Keeping users informed and ensuring a high level of customer service throughout
  • Working closely with internal UK-based teams to maintain smooth service delivery

What we’re looking for:

  • Fluency in spoken and written German: native or business-level essential
  • Experience in a 1st or 2nd line IT support role (MSP experience a bonus)
  • Strong knowledge of Windows OS, Microsoft 365, networking support and general IT troubleshooting
  • A calm, confident communicator who is able to support users with empathy and clarity
  • Someone who’s proactive, reliable, and comfortable working independently from home

This is a unique opportunity to combine your tech support skills with your language fluency, all while working fully remotely in a supportive team.

Ready to make your mark?


Send your CV to bob . bath @ mexasolutions . com and let’s have a chat.

Create a job alert for this search

Remote 1st / 2nd Line IT Support Engineer - German Speaking • Middlesbrough, England

Similar jobs

Regional IT Support Engineer – North (Hybrid)

Splendid Hospitality GroupYork and North Yorkshire, England, GB
Temporary

Splendid Hospitality Group is hiring a Regional IT Support Engineer (North) for a 6-month fixed-term contract.The role covers York, Leeds and Edinburgh with hybrid working between hotels and on-sit... Show more

 • Promoted

IT Support Engineer - North Region (6 month FTC Based York area)

Splendid Hospitality GroupYork and North Yorkshire, England, GB
Temporary

IT Support Engineer - North Region (6 month FTC Based York area).Imagine being the technology expert who keeps our hotels connected, supported and running smoothly.Regional IT Support Engineer (Nor... Show more

 • Promoted

24/7 IT Service Desk Analyst – First Line Support

NECSWSTees Valley, England, GB
Full-time

NECSWS in Tees Valley is seeking a 1st Line IT Support professional to join their Hartlepool office.This role requires excellent customer service skills and experience in IT service provision.The s... Show more

 • Promoted

Edge Platform Support Engineer

CDER Group LtdTees Valley, England, GB
Full-time

CDER Group Ltd in Tees Valley is looking for an Application Support Technician to provide technical support for the Edge collection platform.The role involves responding to user queries, managing i... Show more

 • Promoted

IT Systems Engineer: Build & Support Secure Infra

Twenty Twenty Consulting LtdYork and North Yorkshire, England, GB
Full-time

A leading consulting firm is seeking an IT Systems Engineer to build, maintain, and support IT infrastructure.You will deliver critical IT systems and services, ensuring availability, performance, ... Show more

 • Promoted

Support Coordinator

Home Group LimitedSunderland, ENG, GB
Full-time

About the roleSalary £27,500 pa / Earn £14.This post is open to female applicants only, as being female is a Genuine Occupational Requirement for this role under the Equality Act 2010.H... Show more

 • Promoted

Technical Support Manager

JobtailorTees Valley, England, GB
Full-time

Serve as the subject matter expert for Cameramatics, providing guidance on software, hardware, connectivity, and integration-related issues.Support and enable the team to deliver timely, effective,... Show more

 • Promoted

Senior Embedded Software Engineer - ARM, RTOS & Networking

Filtronic plcSedgefield, England, GB
Full-time

Filtronic plc, a leader in RF and microwave technology, invites an experienced Senior or Higher Senior Embedded Software Engineer to join our headquarters in Sedgefield.You will design, develop and... Show more

 • Promoted

Senior Embedded Software Engineer: Linux/RTOS & Networking

JobtailorSedgefield, England, GB
Full-time

Jobtailor is seeking an experienced embedded systems engineer to architect, develop, and maintain subsystem firmware in Zephyr or bare-metal environments.You will contribute to embedded Linux syste... Show more

 • Promoted

IT Helpdesk Analyst – 1st Line Support

NECSWSTees Valley, England, GB
Full-time

NECSWS in Tees Valley seeks a 1st Line Support role, providing crucial IT service support from our Hartlepool office.The ideal candidate has excellent customer service skills and experience in a si... Show more

 • Promoted

Early-Career Network Engineer: Enterprise Support & Growth

Hamilton Barnes Associates LimitedYork and North Yorkshire, England, GB
Full-time

Hamilton Barnes Associates Limited is seeking early-career candidates for a network engineering role in York and North Yorkshire.The position involves providing technical support across enterprise ... Show more

 • Promoted

Technical Support Specialist (Hybrid)

CameraMatics LLC.Tees Valley, England, GB
Full-time

We’re on a mission to transform how fleets operate, using cutting‑edge camera technology, AI, machine learning and telematics to make roads safer and businesses smarter.As an award‑winning SaaS com... Show more

 • Promoted

Remote L2 Diagnostics Hardware and Applications Specialist

Beckman Coulter DiagnosticsYork and North Yorkshire, England, GB
Remote
Full-time

Beckman Coulter Diagnostics in the United Kingdom is seeking an L2 Hardware and Application System Support Specialist – Clinical Chemistry and Blood Banking to deliver expert technical support for ... Show more

 • Promoted

Hybrid IT Infrastructure & End-User Support Specialist

Willis Aviation Services LimitedTees Valley, England, GB
Full-time

A global aviation services provider is seeking an IT Infrastructure & Support Specialist for their Teesside facility.This hybrid role requires a combination of hands-on technical support and system... Show more

 • Promoted

HR Support Manager

Morson EdgeThirsk, England, GB
Full-time

HR Manager Our client is a well-established manufacturing business in North Yorkshire, employing around 70 people as part of a wider international group.They are looking to appoint an experiencedHR... Show more

 • Promoted

Cloud Engineer: Remote & Flexible Hours to Innovate

SmartPandasYork and North Yorkshire, England, GB
Remote
Full-time

SmartPandas, a growing tech startup in York, is seeking a skilled Cloud Engineer to enhance its cloud services.The ideal candidate will design and manage cloud infrastructure, working collaborative... Show more

 • Promoted

Senior EHV Cable Design Engineer - Remote/Hybrid Growth

RGIT AustraliaTees Valley, England, GB
Remote
Full-time

Groundline Engineering in the UK seeks a Principal (or Senior) EHV Cable Systems Design Engineer to lead design development and delivery of high‑voltage cable systems.The role involves mentoring ot... Show more

 • Promoted

Technical Support Specialist (Hybrid)

CameraMaticsTees Valley, England, GB
Full-time

We’re on a mission to transform how fleets operate, using cutting-edge camera technology, AI, machine learning and telematics to make roads safer and businesses smarter.As an award-winning SaaS com... Show more

 • Promoted

Remote Principal AI Solutions Architect for Enterprise ML

NebiusNorthallerton, England, United Kingdom
Remote
Full-time

Nebius is seeking a Principal Solutions Architect to lead technical engagement with strategic customers across Europe.This senior role focuses on presales, large-scale ML workloads, and end-to-end ... Show more

 • Promoted

Recruitment Partner (Freelance / Remote)

RecXchangeOsmotherley, England, United Kingdom
Remote
Full-time

Recruitment Partner (Freelance / Remote).Independent / Flexible / Commission-Based.RecXchange is a global recruiter operating system designed for experienced recruiters and ambitious professionals ... Show more