Talent.com
Mexa Solutions Ltd
Remote 1st / 2nd Line IT Support Engineer - German SpeakingMexa Solutions Ltd • Gloucester, England
No longer accepting applications
Remote 1st / 2nd Line IT Support Engineer - German Speaking

Remote 1st / 2nd Line IT Support Engineer - German Speaking

Mexa Solutions Ltd • Gloucester, England
30+ days ago
Job type
  • Full-time
  • Remote
Job description

German-Speaking

IT Support Engineer - Solve it. Support it. Speak their language. ?????
£25,000 - £35,000 | Fully Remote | IT Service Provider

You’re the go-to person when something breaks, and you’re fluent in more than just IT.

You speak fluent German and know how to deliver brilliant tech support in a way that makes sense to users, no jargon, no confusion, just clear solutions. Whether it’s a password reset or a tricky software fault, you know how to get things sorted.

This is your chance to join a growing IT Service Provider, providing 1st and 2nd line support to a key customer with offices across Germany. All users are German-speaking, so you'll need to be fully fluent, either native or business-level German.

What’s in it for you?

  • Salary: £25,000 - £35,000
  • Location: Fully remote - work from anywhere in the UK.
  • Language Skills: Use your German every day while building your IT career
  • Variety: A mix of 1st and 2nd line support across hardware, software, Microsoft 365, and more
  • Culture: Join a friendly, collaborative MSP with a solid reputation and loyal client base
  • Stability: Support a long-term customer with consistent demand and ongoing projects

What you’ll be doing:

  • Providing 1st and 2nd line support to German-speaking users - via phone, email, and remote tools
  • Troubleshooting hardware, software, network, and Microsoft 365 issues
  • Logging and managing tickets through to resolution
  • Escalating more complex issues to senior engineers when needed
  • Keeping users informed and ensuring a high level of customer service throughout
  • Working closely with internal UK-based teams to maintain smooth service delivery

What we’re looking for:

  • Fluency in spoken and written German: native or business-level essential
  • Experience in a 1st or 2nd line IT support role (MSP experience a bonus)
  • Strong knowledge of Windows OS, Microsoft 365, networking support and general IT troubleshooting
  • A calm, confident communicator who is able to support users with empathy and clarity
  • Someone who’s proactive, reliable, and comfortable working independently from home

This is a unique opportunity to combine your tech support skills with your language fluency, all while working fully remotely in a supportive team.

Ready to make your mark?


Send your CV to bob . bath @ mexasolutions . com and let’s have a chat.

Create a job alert for this search

Remote 1st / 2nd Line IT Support Engineer - German Speaking • Gloucester, England

Similar jobs

Integrated Product Support Engineer

PrattwhitneyMalvern Hills, England, GB
Full-time

The successful candidate will work on the Integrated Product Support (IPS) and Training Team, collaborating closely with systems and software engineering and programme management.Your responsibilit... Show more

 • Promoted

3rd Line IT Support Engineer — Hybrid & Growth

Surf Tech IT LtdStourport-on-Severn, England, GB
Full-time

A managed IT services company in Stourport-on-Severn seeks a Mid-Senior level IT Specialist to provide project support and client care.The ideal candidate will have extensive Microsoft Windows Serv... Show more

 • Promoted

Senior Platform Engineer

RaytheonSouth Woodchester, Gloucestershire, GB
Full-time +1

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.Due to the interesting work we do and the sector this team i... Show more

 • Promoted

Senior Network Engineer

Onyx-ConseilGloucester, England, GB
Full-time

At CGI, our Space, Defence and Intelligence business unit delivers mission-critical systems that help keep the UK safe and secure.We are committed to inclusivity, building a genuinely diverse commu... Show more

 • Promoted

Field Telematics Engineer – Install & Support

MicroliseWorcester, England, GB
Full-time

Microlise is looking for a Telematics Engineer to support our growing customer base in Worcester.You will ensure the integration of our products into customer assets and provide timely visits for i... Show more

 • Promoted

Field Service Engineer

ENVEA GroupBewdley, England, GB
Full-time

Field Service Engineer page is loaded## Field Service Engineerlocations: GBR Tranmeretime type: Full timeposted on: Posted 7 Days Agojob requisition id: JR100220ENVEA is one of the world's ... Show more

 • Promoted

Technical Architect: Azure & AKS, Remote

MethodsWorcester, England, GB
Remote
Full-time

Methods is seeking a Technical Architect to deliver enterprise scale infrastructure services in Worcester.You will conceptualize and design technology solutions tailored to customer objectives whil... Show more

 • Promoted

Bank Recovery Support Worker

The Nelson TrustStroud, England, GB
Full-time

The Nelson Trust is a charity dedicated to supporting people affected by addiction and trauma to build safer, more stable futures.Within our residential women’s service in Stroud, we offer trauma‑i... Show more

 • Promoted

Third‑Line MSP IT Engineer – Cloud, Security & Automation

KlykActon, England, GB
Full-time

A sustainable IT solutions provider in England is seeking a Co-Founder to lead in providing innovative IT services.The ideal candidate will have significant experience within a managed service prov... Show more

 • Promoted

Senior Legal Support Lead (Hybrid)

HCR LawWorcester, England, GB
Full-time

A leading legal firm in Worcester is seeking a proactive Legal Support Manager/PA to provide senior PA support to the Equity Partner while leading legal support services within the Commercial team.... Show more

 • Promoted

UK Aftersales & Service Engineer — Waterjet Systems

KMT WaterjetKingswinford, England, GB
Full-time

A leading technology company in waterjet systems is seeking an Aftersales & Service Engineer to support high-pressure waterjet cutting systems across the UK.Responsibilities include service work, t... Show more

 • Promoted

Cloud Engineer

Chapman Tate AssociatesWorcester, England, GB
Full-time

Chapman Tate Associates provided pay range.This range is provided by Chapman Tate Associates.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Dir... Show more

 • Promoted

Aftersales & Service Engineer UK (m/f/d)

Shape Technologies GroupKingswinford, England, GB
Full-time

Aftersales & Service Engineer UK (m/f/d).Requisition Number: AFTER001343.Unit 3, Baird House, Second Ave.KMT Waterjet is a company belonging to the American group SHAPE Technologies.Our electro-hyd... Show more

 • Promoted

Utilities Installation Engineer

Aldwych Consulting LtdActon, England, GB
Permanent

Are you a Utilities Installation Engineer / Supervisor looking to join a large civil engineering project in London?.This is a standout opportunity for an experienced utilities professional who enjo... Show more

 • Promoted

.NET Developer - Remote, AI-Driven Modern Stack

NoirWorcester, England, GB
Remote
Full-time

A leading technology company, located in Worcester, UK, is seeking a.NET Developer to develop revolutionary software solutions.The role requires strong skills in.NET Core, C#, and Azure SQL, with t... Show more

 • Promoted

Hybrid 2nd Line IT Support Engineer (Windows/Mac)

Experis UKGloucester, England, GB
Full-time

A leading technology firm in Gloucester is looking for an experienced 2nd Line Support Engineer to enhance their team.The ideal candidate will have strengths in Windows environments, networking, an... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Remote Online Panelists

ApexFocusGroupWorcester, Worcestershire, GB
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed.... Show more

 • Promoted

Senior Linux Engineer: Scripting, Orchestration & DB

Peaple TalentGloucester, England, GB
Full-time

Peaple Talent is seeking a Senior Linux System Administrator based in Gloucester.The role offers a salary of up to £65,000 per annum and requires strong Linux server administration skills.Joining a... Show more

 • Promoted

Principal FPGA Design Engineer

RenishawWotton-under-Edge, England, GB
Full-time

Renishaw’s Encoder Products Division (EPD) designs and supplies cutting-edge position feedback technology to the world’s precision measurement, automation, and manufacturing industries.It is highly... Show more

 • Promoted

Female Night Support Worker at Voyage Care

EasyInfoBlog.com LLCStroud, England, GB
Full-time

Female Night Support Worker – Bulls Cross, Near Stroud, GL6 7HU.Shifts: 20:30 – 8:00 am every Sunday.We offer the following benefits:.Enhanced evening and weekend pay at an extra 50p per hour (term... Show more