Talent.com
Mexa Solutions Ltd
Remote 1st / 2nd Line IT Support Engineer - German SpeakingMexa Solutions Ltd • Chester, England
No longer accepting applications
Remote 1st / 2nd Line IT Support Engineer - German Speaking

Remote 1st / 2nd Line IT Support Engineer - German Speaking

Mexa Solutions Ltd • Chester, England
30+ days ago
Job type
  • Full-time
  • Remote
Job description

German-Speaking

IT Support Engineer - Solve it. Support it. Speak their language. ?????
£25,000 - £35,000 | Fully Remote | IT Service Provider

You’re the go-to person when something breaks, and you’re fluent in more than just IT.

You speak fluent German and know how to deliver brilliant tech support in a way that makes sense to users, no jargon, no confusion, just clear solutions. Whether it’s a password reset or a tricky software fault, you know how to get things sorted.

This is your chance to join a growing IT Service Provider, providing 1st and 2nd line support to a key customer with offices across Germany. All users are German-speaking, so you'll need to be fully fluent, either native or business-level German.

What’s in it for you?

  • Salary: £25,000 - £35,000
  • Location: Fully remote - work from anywhere in the UK.
  • Language Skills: Use your German every day while building your IT career
  • Variety: A mix of 1st and 2nd line support across hardware, software, Microsoft 365, and more
  • Culture: Join a friendly, collaborative MSP with a solid reputation and loyal client base
  • Stability: Support a long-term customer with consistent demand and ongoing projects

What you’ll be doing:

  • Providing 1st and 2nd line support to German-speaking users - via phone, email, and remote tools
  • Troubleshooting hardware, software, network, and Microsoft 365 issues
  • Logging and managing tickets through to resolution
  • Escalating more complex issues to senior engineers when needed
  • Keeping users informed and ensuring a high level of customer service throughout
  • Working closely with internal UK-based teams to maintain smooth service delivery

What we’re looking for:

  • Fluency in spoken and written German: native or business-level essential
  • Experience in a 1st or 2nd line IT support role (MSP experience a bonus)
  • Strong knowledge of Windows OS, Microsoft 365, networking support and general IT troubleshooting
  • A calm, confident communicator who is able to support users with empathy and clarity
  • Someone who’s proactive, reliable, and comfortable working independently from home

This is a unique opportunity to combine your tech support skills with your language fluency, all while working fully remotely in a supportive team.

Ready to make your mark?


Send your CV to bob . bath @ mexasolutions . com and let’s have a chat.

Create a job alert for this search

Remote 1st / 2nd Line IT Support Engineer - German Speaking • Chester, England

Similar jobs

German-Speaking Senior Tax Leader | Global, Hybrid Role

The Language BusinessChester, England, GB
Full-time

A global organisation seeks a German-speaking Senior Tax Manager in Chester.This pivotal role involves overseeing German tax compliance and managing teams across borders.The ideal candidate will le... Show more

 • Promoted

German speaking Senior Direct Tax Manager - Germany

The Language BusinessChester, England, GB
Full-time

German-speaking Senior Direct Tax Manager – Global Organisation.Chester, North West England (Hybrid: 2–3 days per week in-office).Fluent German & English essential.We are delighted to be working wi... Show more

 • Promoted

IT Support Analyst

NorthreachChester, England, GB
Full-time

Are you an IT Support Analyst seeking a new opportunity where your skills can truly make an impact? Do you excel in environments that blend innovation with a commitment to tradition? My client, a p... Show more

 • Promoted

Junior IT Support Analyst

Clarke EnergyKnowsley, England, GB
Full-time

Clarke Energy is hiring a Junior IT Support Analyst to join our dynamic IT team, supporting users across the UK and internationally.Based in Knowsley, this is your opportunity to kick‑start your IT... Show more

 • Promoted

Onsite Service Desk Engineer - Liverpool (1st/2nd Line)

VIQU LimitedLiverpool, England, GB
Temporary

VIQU Limited is seeking a Service Desk Engineer for a 3-month contract in Liverpool.You’ll join a busy IT Service Desk, providing first-class support to users across the business and ensuring timel... Show more

 • Promoted • New!

Cloud IT Support Manager | Azure & 365 Lead

Oxbury Bank PlcChester, England, GB
Full-time

A financial technology firm in Chester is seeking an experienced Information Technology Support Manager to lead its Service Desk team.This role involves providing expert technical support across Az... Show more

 • Promoted

Senior 3rd-Line Infrastructure Engineer (Hybrid)

ARO TechnologyLiverpool, England, GB
Full-time

A leading IT solutions provider in the UK is looking for a 3rd Line Infrastructure Engineer to provide technical leadership and support for business infrastructure systems.This hybrid role requires... Show more

 • Promoted

Data Center Technician — On‑Site, On‑Call Support (Crewe)

RebootmonkeyCrewe by Farndon, England, GB
Full-time

A global leader in data center services is seeking a skilled Data Center Technician in Crewe, United Kingdom.You will provide essential on-site technical support, ensuring smooth operations at loca... Show more

 • Promoted

1st Line IT Support Desk - 25 Days Holiday + Learning Fund

equalsChester, England, GB
Full-time

A leading financial technology firm in Chester seeks a 1st Line IT Service Desk Analyst to provide first-level technical support.The role involves troubleshooting hardware and software issues, mana... Show more

 • Promoted

IT Support Engineer

Pathfinder - IT RecruitmentWirral, England, GB
Full-time

Get AI-powered advice on this job and more exclusive features.Pathfinder - IT Recruitment provided pay range.This range is provided by Pathfinder - IT Recruitment.Your actual pay will be based on y... Show more

 • Promoted • New!

Regional Service Adoption Leader, Global IT

EYLiverpool, England, GB
Full-time

A global professional services firm in Liverpool is seeking a Service Adoption Regional Engagement Lead to drive technology adoption and enhance client relationships.This pivotal role involves enga... Show more

 • Promoted

24/7 Linux & Cloud Monitoring & Support Engineer

Mobile TechnologiesWrexham, Wales, GB
Full-time

A leading technology company in Wrexham is seeking a Monitoring and Support Engineer to ensure the operational efficiency of biometric and mobile solutions.The ideal candidate will have over 2 year... Show more

 • Promoted

IT Support Analyst | 1st/2nd Line, Office 365 & Hardware

NorthreachChester, England, GB
Full-time

A progressive organization in Chester is seeking an IT Support Analyst.In this role, you will ensure seamless IT operations by providing 1st and 2nd line support.Candidates should have a degree in ... Show more

 • Promoted

Service Adoption Regional Engagement Lead, Global IT

EYLiverpool, England, GB
Full-time

Service Adoption Regional Engagement Lead, Global IT.Join to apply for the Service Adoption Regional Engagement Lead, Global IT role at EY.At EY, we’re all in to shape your future with confidence.W... Show more

 • Promoted

Reliability Systems & Domain Design Specialist

"EA Technology Ltd."Chester, England, GB
Full-time

Chester is seeking a Product System & Domain Design – Reliability specialist to join their Product & Engineering team.This role is crucial for bringing deep expertise into the product development p... Show more

 • Promoted

On-Site IT Support Engineer – 2nd Line (Wirral) Contract

Pathfinder - IT RecruitmentWirral, England, GB
Full-time

A digital technology solutions provider based in Wirral seeks a Contract IT Support Engineer.This role involves delivering first and second-line support across Microsoft 365 and Windows systems, wi... Show more

 • Promoted

German-Speaking Transport Project Director

Ramboll Group A/SChester, England, GB
Full-time

Ramboll Group A/S is seeking a German-speaking Project Management Director for their UK Transport team, covering locations including Chester, London, and Birmingham.This senior leadership role invo... Show more

 • Promoted

1st Line IT Service Desk Analyst

equalsChester, England, GB
Full-time

Over the last 18 years, we have helped over a million satisfied customers move and manage their money.Our award-winning product portfolio allows our customers to make low-cost multi-currency paymen... Show more

 • Promoted

Remote Freelance Data Center Technician

RebootmonkeyCrewe by Farndon, England, GB
Remote
Full-time

A global IT solutions provider is seeking Freelance Data Center Technicians to deliver on-demand support for their data centers.You will install, configure, and maintain hardware, monitor operation... Show more

 • Promoted

IT & Lab Systems Support Analyst

Accountrivia LtdLiverpool, England, GB
Full-time

We are seeking a meticulous and technically skilled IT & Lab Systems Support Analyst to join a dedicated team supporting the critical computerised systems within the quality control laboratories of... Show more