Customer Success Manager - ERP Software - Remote / Midlands(ERP, Customer Success, Account Management, Software, Remote) - Build meaningful client relationships with a fast-growing ERP software company!
A Customer Success Manager(ERP, Customer Success, Account Management, Software, Remote) is required by a leading ERP software provider with a 29-year track record of delivering cutting-edge solutions to merchants, wholesalers, distributors, and retailers. Their modern cloud-based ERP suite is trusted across sectors such as food & drink, builders' merchants, and pharmaceuticals. With a high-performing technical team and regular software updates every two weeks, they are revolutionising how businesses manage operations.
You will need:
Experience in customer-facing account management, customer success, or client service roles.
Strong empathy and top-tier communication skills.
Background managing or supporting smaller commercial accounts.
Exposure to software or tech-enabled services is an advantage.
Midlands-based and happy to travel to Southampton once a month.
Join a business that values personal development and empathy. You'll work remotely, supported by a collaborative and knowledgeable team. You'll have exposure to a rapidly evolving ERP product and a clear path for progression into senior customer success or account management roles.
Day to day, you'll:
Collaborate with a close-knit team to support and retain smaller commercial clients.
Speak to customers daily, understanding challenges and resolving them with internal support.
Deliver exceptional service, focusing on satisfaction over sales.
Strengthen long-term client relationships, driving engagement and loyalty.
Why Apply?
100% remote with only monthly travel to Southampton
Emphasis on empathy, service, and long-term client value
Modern, agile ERP product with bi-weekly feature releases
Clear progression opportunities into senior roles
Supportive, expert team culture
please apply!
Remote Customer success manager • Wolverhampton, England
Brightstar is an award-winning hospitality management company, with a proven track record in delivering excellence.We are passionate about creating an environment where our employees can bring thei... Show more
Corriculo Ltd is seeking a Customer Success Manager to lead all aspects of the customer lifecycle in a growing SaaS business.You'll ensure clients receive maximum value from their services while co... Show more
Vision Express in Birmingham is seeking an Assistant Store Manager to support the Store Manager in leading daily store operations, delivering excellent customer service, and helping achieve sales t... Show more
Aon Corporation is seeking an Employee Benefits Account Manager to join their growing Benefits team in Birmingham.The role involves managing a portfolio of clients, providing administrative support... Show more
A reputable housing organization in Birmingham seeks an IT Project Manager to drive impactful projects that enhance service delivery for thousands of people.The role involves liaising with various ... Show more
A hospitality management company based in Birmingham is seeking a Cluster Revenue Manager to drive revenue growth and optimize performance across multiple hotel sites.Responsibilities include devel... Show more
Prestige Travel Agency by Mich is looking for a.Travel Experience Specialist (Luxury & Leisure).This fully remote role focuses on delivering high-quality service, personalized support, and smooth c... Show more
Our highly successful SAP SuccessFactors practice consists of 35+ in the UK team, as part of our EMEA wide and Global competency that are industry agnostic, high performing, and highly supportive.A... Show more
LegionellaDossier is seeking a Customer Success Manager who is customer-centric with a strong commercial mindset to drive satisfaction and revenue growth.You will nurture client relationships, act ... Show more
Boyden is partnering with a well-established B2B distribution business to appoint a Sales Director to help lead the next phase of growth.Reporting to the Managing Director, this is a high-impact le... Show more
As a Customer Success Manager, you are customer-centric with a strong commercial mindset.In this role, you will play a critical role in driving customer satisfaction and revenue growth by nurturing... Show more
Transform9 is seeking a Customer Success Leader in Birmingham, AL.In this key role, you will lead a growing team responsible for account management and support, ensuring customer satisfaction and r... Show more
Excellent opportunity for an experienced, qualified candidate to join the team in one of our children's residential homes.We are a rapidly expanding organisation who are currently offering a ve... Show more
Birmingham – Hybrid (1–2 days per week in the office).Private medical, enhanced pension, 25 days holiday + bank holidays, electric car scheme, cycle to work.Our client, a growing SaaS organisation ... Show more
Are you passionate about delivering exceptional customer experiences and driving continuous improvement? Do you thrive on using customer insight to influence change and improve business performance... Show more
Continuous Improvement & Business Development Manager.Salary: £42,000£44,000 (following successful probation) + Performance-Related Bonus.Are you an experienced engineering professi... Show more
Excellent opportunity for an experienced, qualified candidate to join the team in one of our children's residential homes.We are a rapidly expanding organisation who are currently offering a ve... Show more
Business Development Consultant £27k - £30k basic salary, realistic uncapped £50k 1 st Year On Target Earnings £5,500 per annum Car Allowance Fuel Card Private Healthcare Pension £10 daily lun... Show more
Recruitment Delivery ManagerLocation : Gateshead (Hybrid)Cont r act : permanent & full-timeSalary : DOEGreat BenefitsJob Summary / OverviewWere looking for a results-driven Recruitment Delivery... Show more
First blue healthcare Ltd are an expanding provider offering competitive salary plus benefits.We specialise in supporting Children and Young People in care who have suffered early life trauma, negl... Show more
