Senior Technical Account Manager - SaaS | CCaaS
Working at the forefront of AI technology provides a great learning experience that will present you with skills and experience for the next generation of customer success and customer experience CX solutions.
If you are looking to future proof your career and be on the pulse of modern SaaS & AI technology, please read on.
The role of Senior Technical Account Manager (TAM) is part of the professional services team and is a post-sales focused technical support and advisory role.
You will join a team of experienced customer account managers with the aim to exceed customer expectations, improve process, technology deployment and to help the company meet its growth objectives.
Interaction with customers will be done via phone, email, chat and WebEx, with face to face meetings as necessary and/or appropriate. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs.
Experience Requirements:
Experience Preferred:
If you are looking to work with a market leading company with a very bright future, please apply.
UK Remote. You must be based in the UK and be eligible for security clearance.
Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Remote Senior Technical Account Manager - SaaS / Software • Coventry, England
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