Talent.com
Bitfinex
Remote Customer Support Specialist (Fully Remote - UK)Bitfinex • Southend-on-Sea, England
No longer accepting applications
Remote Customer Support Specialist (Fully Remote - UK)

Remote Customer Support Specialist (Fully Remote - UK)

Bitfinex • Southend-on-Sea, England
18 days ago
Job type
  • Full-time
  • Remote
Job description

How We Work


We're on a mission to create the most innovative and industry-leading cryptocurrencies exchange.


Our team is globally distributed, so clear communication is critical. We are in constant contact as we hustle to develop, support, and deliver the best platform possible for our users. If you get excited about being in an industry that is breaking new ground and have a disposition of confidence towards challenging technical feats, we want to talk to you.


We’re currently looking for a Customer Support Specialist to join our team. The position is remote and available to anyone self-driven, and with the experience and capacity to contribute to our vision.



Key responsibilities


  • Effectively handles inquiries and requests from corporate and professional traders

  • Continuously upgrade skill sets

  • Lead by example to demonstrate full ownership of outstanding customer service

  • Contribute to the positive customer support culture through active participation and support of the Bitfinex vision, initiatives, and objectives

  • Cross-team interactions





  • You must be able to work independently with minimum supervision, flexible as to working arrangements and hours, and confident in making decisions in accordance with Bitfinex’s practice.

  • Experience and a deep interest in working with Finance, Mathematics or Statistics

  • Good understanding of trading and derivatives markets

  • Strong analytical ability

  • Experience in customer relations, ability to handle requests and inquiries is essential

  • Excellent communication skills in English

  • Passionate about cryptocurrency and blockchain world

  • Detail-oriented

  • Security and privacy focus

  • Familiar with Office Suites (especially Excel)

Create a job alert for this search

Remote Customer Support Specialist (Fully Remote - UK) • Southend-on-Sea, England

Similar jobs

Contract Support Administrator

CBW Staffing SolutionsLondon,South East,UK
Full-time
Quick Apply

Contract Support Administrator- Leading Maintenance Service Provider - Liverpool Street - £38,000 per annum.CBW are currently recruiting for an experienced Contract Support looking to take on the n... Show more

Administrative Office Assistant - Support Work

HRS Talent SolutionsMaidstone, United Kingdom
£28.00–£32.00 hourly
Remote
Full-time +1
Quick Apply

Administrative Office Work - Data Entry Assistant - Remote.We are currently seeking organized and dependable individuals for an entry-level Administrative Support, Data Entry Assistant job.This rol... Show more

Driving Instructor (Driving Licence Required)

My Four WheelsCO10, ENG, GB
Full-time +1

Become a Driving Instructor – Nationwide | Earn Up to £50,000+ with My Four Wheels.Looking for a new career with flexibility, independence and great earning potential? My Four Wheels is a 5-star ra... Show more

 • Promoted

Remote Solutions Consultant (SaaS & Implementation)

CasewareMaidstone, England, GB
Remote
Full-time

Caseware, a leading SaaS organization, is seeking a highly motivated Solutions Consultant to join our team.The role supports our largest strategic customers during evaluations and implementations o... Show more

 • Promoted

Driver Education Instructor - No Experience Needed (No experience required)

My Four WheelsBraintree, Essex, UK
Full-time +1

Become a Driving Instructor – Nationwide | Earn Up to £50,000+ with My Four Wheels Looking for a new career with flexibility, independence and great earning potential? My Four Wheels is a 5-star r... Show more

 • Promoted

Holiday Retail Sales Assistant — Flexible Hours

Frasers GroupBraintree, England, GB
Full-time

A leading retail company in the UK is seeking a Temporary Sales Assistant for the Christmas period.This role requires customer engagement to deliver outstanding service and contributions to store s... Show more

 • Promoted

Data Center Technician - United Kingdom - Braintree - On-site

Reboot MonkeyBraintree, England, GB
Full-time +1

This is a full-time, on-site position where you'll support critical infrastructure at world-class data center facilities.Comprehensive benefits package including:.Health, dental, and vision insuran... Show more

 • Promoted

Remote Solicitor Consultant: High Earnings & Flexible Hours

Taylor RoseBraintree, England, GB
Remote
Full-time

A top 60 law firm seeks a Head of Consultant Services to work on a consultancy basis with significant income opportunities.This role allows solicitors to manage their clients, choose their hours, a... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Remote Online Panelists

ApexFocusGroupRaleigh, Essex, GB
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed.... Show more

 • Promoted

Driving Instructor - Free Training

My Four WheelsBraintree, Essex, UK
Full-time +1

Become a Driving Instructor – Nationwide | Earn Up to £50,000+ with My Four Wheels Looking for a new career with flexibility, independence and great earning potential? My Four Wheels is a 5-star r... Show more

 • Promoted

QA Automation Specialist – Finances & Billing (Remote UK)

LaotopBraintree, England, GB
Remote
Full-time

Une entreprise technologique recherche un(e) spécialiste en automatisation QA pour travailler sur des systèmes financiers et de facturation.Le candidat idéal aura au moins 2 ans d'expérience dans l... Show more

 • Promoted

Support Worker - Empower Lives (Full-Time £300 Bonus)

nationalcaregroup.com - JobboardHarrietsham, England, GB
Full-time

Nexus Support Limited in Harrietsham is looking for a Support Worker to assist people with learning disabilities and complex needs.The role involves planning activities, providing personal care, an... Show more

 • Promoted

Remote Conveyancing Consultant Lawyer - Flexible Hours

Taylor RoseBraintree, England, GB
Remote
Full-time

A top 60 law firm in the UK is seeking consultancy Solicitor opportunities, ideal for legal professionals with over 4 years of experience.This role offers up to 75% of what you bill and the flexibi... Show more

 • Promoted

Care Support Worker

Maplewood Independent Living LimitedHalstead, Essex, GB
Full-time +1

Maplewood Independent Living is looking for compassionate and reliable Care Assistants / Support Workers to join our growing team, supporting clients in their own homes across Halstead, Sible Hedin... Show more

 • Promoted

Execution Specialist - work-from-home

TieTalentClare, England, GB
Remote
Full-time

This job offer is presented to you through one of our partners.Click on "Show interest" to be redirected.Candidates for this work-from-home position must be 21 or older, have an SSN, own a personal... Show more

 • Promoted

Private Client Associate — Hybrid (Trusts & Court of Protection)

Errington LegalSudbury, England, GB
Full-time

Errington Legal is seeking a Private Client Associate in Chelmsford to join a top-tier regional practice with a hybrid working model.You will manage a high‑quality caseload and provide expert advic... Show more

 • Promoted

8 HOUR FIXED TERM, CUSTOMER CONSULTANT

The Body ShopChart Sutton, England, GB
Permanent +1

HOUR FIXED TERM, CUSTOMER CONSULTANT.Location: Sutton, UKM, GB, SM1 1JF.When Anita Roddick founded The Body Shop in 1976, she had a vision.Business as a force for good – that’s us.Over 40 years lat... Show more

 • Promoted

Audit Senior: Remote & On-Site Audits | Study Support

ProtalentMaidstone, England, GB
Remote
Full-time

A leading accountancy practice in Maidstone seeks an experienced Audit Senior to join their supportive team.Responsibilities include conducting audits for diverse clients, mentoring junior members,... Show more

 • Promoted

Auto Finance Customer Ops Lead (Hybrid/Remote)

LendableChatham, England, GB
Remote
Full-time

A leading fintech company in Chatham seeks a Customer Operations Team Leader to oversee coaching and quality assurance in their Customer Service department.Candidates should have a solid background... Show more

 • Promoted

Medical Negligence Solicitor – Hybrid, Flexible Work & Benefits

Errington LegalSudbury, England, GB
Full-time

Errington Legal, based in Sudbury, is seeking a Medical Negligence Solicitor to provide high-quality legal advice to a diverse range of clients.This role supports the management of a varied caseloa... Show more