Talent.com
Spectrum It Recruitment
Remote Technical Account Manager - VoIP, SIP, CCaaSSpectrum It Recruitment • Doncaster, England
Remote Technical Account Manager - VoIP, SIP, CCaaS

Remote Technical Account Manager - VoIP, SIP, CCaaS

Spectrum It Recruitment • Doncaster, England
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre

  • Work at the forefront of Customer Experience (CX) Solutions.
  • Leverage AI and modern technology.
  • Germany. Fluent German Speaker. Remote
  • German Language Grade: C1 and above

Our client is a market leader in Contact Centre and AI technology. They are partnered with global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team.

If you are looking for an exciting job opportunity that will future proof your career, read on!

The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI.

The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs.

Experience Requirements:

  • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery.
    • TCP/IP networking knowledge and VoIP technology exposure.
    • Understanding of TCP/IP and internet fundamentals
    • Software, telecommunications and IP Telephony
  • Demonstrated technical problem-solving proficiency.
  • Excellent analytical and advanced troubleshooting skills with end-users/customers.
  • Excellent customer service and communication skills, both verbal and written.

If you are looking to work with a market leading company with a very bright future, please apply.

UK Remote. We can only consider applicants located in Germany.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Create a job alert for this search

Remote Technical Account Manager - VoIP, SIP, CCaaS • Doncaster, England

Similar jobs

Key Account Manager - £40,000 - £60,000 A Year - Remote

Berkshire Talent PartnershipKirk Sandall, United Kingdom Of Great Britain And Northern Ireland, UK
Remote
Full-time

Manages key accounts in the UK and Ireland for high voltage engineering services, focusing on relationship management and strategic growth. Show more

 • Promoted

Sales Account Manager - Ingredients - £50,000 - £75,000 A Year - Remote

1485 LtdKirk Sandall, United Kingdom Of Great Britain And Northern Ireland, UK
Remote
Full-time

Sales Account Manager to manage key customer relationships, identify new business opportunities, and shape category strategies. Show more

 • Promoted

Engineering Manager - Ai Agents & Platform - £120,000 - £140,000 A Year - Remote

HowrecruitKirk Sandall, United Kingdom Of Great Britain And Northern Ireland, UK
Remote
Full-time

Engineering Manager to lead the development and deployment of AI agents in production, focusing on customer outcomes and platform improvements. Show more

 • Promoted

B2b Saas - Account Executive - Emea - £60,000 A Year - Remote

TriSearchKirk Sandall, United Kingdom Of Great Britain And Northern Ireland, UK
Remote
Full-time

Account Executive needed for B2B SaaS sales in EMEA.Manage pipeline, conduct demos, and close deals.Requires 3-5 years of SaaS sales experience. Show more

 • Promoted

Lead Azure Architect - Remote/Hybrid.NET Cloud

Insight Recruitment GroupDoncaster, England, GB
Remote
Full-time

Insight Recruitment Group is seeking a Lead Azure Architect to join a transformative EdTech business.You will be pivotal in implementing architectural standards for their innovative C#.This role of... Show more

 • Promoted

National Account Manager - £45,000 - £50,000 A Year - Remote

Lime TalentKirk Sandall, United Kingdom Of Great Britain And Northern Ireland, UK
Remote
Full-time

Develops commercial strategies, manages client relationships, and drives revenue growth within the food and feed ingredients sector. Show more

 • Promoted

Microsoft Account Director - £80,000 - £90,000 A Year - Remote

Cloud DecisionsKirk Sandall, United Kingdom Of Great Britain And Northern Ireland, UK
Remote
Full-time

Account Director sought to drive sales and partnerships within the Microsoft ecosystem, focusing on identity and security solutions and managing the full sales cycle. Show more

 • Promoted

Client Manager - £45,000 - £55,000 A Year - Remote

Blusource RecruitmentKirk Sandall, United Kingdom Of Great Britain And Northern Ireland, UK
Remote
Full-time

Manages client accounts, overseeing financial reporting, tax compliance, and process improvement, ensuring quality and driving client growth. Show more

 • Promoted

Senior Account Manager - £45,000 - £50,000 A Year

Everpool RecruitmentKirk Sandall, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Senior Account Manager needed to manage client relationships, develop campaigns, and ensure project delivery in property marketing. Show more

 • Promoted

Enterprise Account Executive - £160,000 - £180,000 A Year - Remote

THRivve by intelletecKirk Sandall, United Kingdom Of Great Britain And Northern Ireland, UK
Remote
Full-time

This role involves building relationships with retail partners and driving new enterprise deals.Requires 5+ years of experience in sales. Show more

 • Promoted

Technical Service Support Manager

Connectus Business Solutions Ltd.Doncaster, England, GB
Full-time

Connectus Business Solutions Ltd was formed after it acquired a renowned Doncaster based telecommunications company called Eximus Solutions at the beginning of 2018.Further expansion of the past 4 ... Show more

 • Promoted

Account Director - Travel Retail

Shelftrak LtdEscrick, England, GB
Full-time

Flexible (with regular client engagement).Shelftrak is looking for an experienced.This role is focused on owning senior client relationships, understanding each client’s commercial priorities, and ... Show more

 • Promoted

RME Area Manager — Lead Reliability & Tech Teams

Amazon TADoncaster, England, GB
Full-time

Amazon is seeking an RME Area Manager to lead a team of expert technicians dedicated to equipment reliability at one of our European fulfilment sites.You will drive preventative maintenance, data a... Show more

 • Promoted

Account Executive - £80,000 - £95,000 A Year - Remote

Oliver Carol RecruitmentKirk Sandall, United Kingdom Of Great Britain And Northern Ireland, UK
Remote
Full-time

An Account Executive is needed to sell a connected worker platform to manufacturing teams in the UK and EMEA. Show more

 • Promoted

Senior Development Manager - £80,000 A Year - Remote

Piper MaddoxYork, United Kingdom Of Great Britain And Northern Ireland, UK
Remote
Full-time

Senior Development Manager - Onshore Wind, Solar, Battery Storage.Salary & Package - up to £80,000 DOE + annual bonus, car allowance, healthcare.Piper Maddox are partnering with a leader the UK ren... Show more

 • Promoted

Desk-Based Account Manager – Builders’ Merchants Growth

Polypipe Building ProductsDoncaster, England, GB
Full-time

Polypipe Building Products is looking for a Desk‑Based Account Manager in Doncaster to manage a portfolio of builders’ merchant customers.You will drive sales growth through upselling and maintain ... Show more

 • Promoted

Engineering Manager - £140,000 - £170,000 A Year - Remote

Orbis GroupKirk Sandall, United Kingdom Of Great Britain And Northern Ireland, UK
Remote
Full-time

The VP of Engineering will lead the engineering team to deliver the company's core risk platform.They will define technical direction and work cross-functionally. Show more

 • Promoted

Strategic Account Manager - £80,000 - £100,000 A Year

Green IPKirk Sandall, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Manages accounts, drives revenue, and develops partnerships within the automotive sector, selling communication and connectivity solutions. Show more

 • Promoted

Account Manager - Aseptic Compounding - £50,000 A Year

Evolve SelectionYork, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time +1

Our client, a UK leader within sterile compounding, is seeking a Hospital Account Manager to join their growing team.You’ll be trusted to own a high-profile territory, build influential relationshi... Show more

 • Promoted

Account Executive - £45,000 - £55,000 A Year - Remote

memoryBlueKirk Sandall, United Kingdom Of Great Britain And Northern Ireland, UK
Remote
Full-time

The Account Executive will generate new business by owning the full sales cycle and closing high-impact deals. Show more