Talent.com
Mexa Solutions Ltd
Remote 1st / 2nd Line IT Support Engineer - German SpeakingMexa Solutions Ltd • Barnsley, England
Remote 1st / 2nd Line IT Support Engineer - German Speaking

Remote 1st / 2nd Line IT Support Engineer - German Speaking

Mexa Solutions Ltd • Barnsley, England
30+ days ago
Job type
  • Full-time
  • Remote
Job description

German-Speaking

IT Support Engineer - Solve it. Support it. Speak their language. ?????
£25,000 - £35,000 | Fully Remote | IT Service Provider

You’re the go-to person when something breaks, and you’re fluent in more than just IT.

You speak fluent German and know how to deliver brilliant tech support in a way that makes sense to users, no jargon, no confusion, just clear solutions. Whether it’s a password reset or a tricky software fault, you know how to get things sorted.

This is your chance to join a growing IT Service Provider, providing 1st and 2nd line support to a key customer with offices across Germany. All users are German-speaking, so you'll need to be fully fluent, either native or business-level German.

What’s in it for you?

  • Salary: £25,000 - £35,000
  • Location: Fully remote - work from anywhere in the UK.
  • Language Skills: Use your German every day while building your IT career
  • Variety: A mix of 1st and 2nd line support across hardware, software, Microsoft 365, and more
  • Culture: Join a friendly, collaborative MSP with a solid reputation and loyal client base
  • Stability: Support a long-term customer with consistent demand and ongoing projects

What you’ll be doing:

  • Providing 1st and 2nd line support to German-speaking users - via phone, email, and remote tools
  • Troubleshooting hardware, software, network, and Microsoft 365 issues
  • Logging and managing tickets through to resolution
  • Escalating more complex issues to senior engineers when needed
  • Keeping users informed and ensuring a high level of customer service throughout
  • Working closely with internal UK-based teams to maintain smooth service delivery

What we’re looking for:

  • Fluency in spoken and written German: native or business-level essential
  • Experience in a 1st or 2nd line IT support role (MSP experience a bonus)
  • Strong knowledge of Windows OS, Microsoft 365, networking support and general IT troubleshooting
  • A calm, confident communicator who is able to support users with empathy and clarity
  • Someone who’s proactive, reliable, and comfortable working independently from home

This is a unique opportunity to combine your tech support skills with your language fluency, all while working fully remotely in a supportive team.

Ready to make your mark?


Send your CV to bob . bath @ mexasolutions . com and let’s have a chat.

Create a job alert for this search

Remote 1st / 2nd Line IT Support Engineer - German Speaking • Barnsley, England

Similar jobs

1st-2nd Line IT Support Engineer

ITM Power PLCSheffield, England, GB
Full-time

Direct applications only - No agency applicants at this time.ITM is at the forefront of the green hydrogen industry, designing and manufacturing cutting-edge PEM electrolysers that are instrumental... Show more

 • Promoted

1st Line IT Support Engineer - Desktop, SaaS, Applications

RRSheffield, England, GB
Full-time +1

We have an exciting opportunity for an SaaS / IT Support Engineer to join our multi-award-winning team.We are the makers of the fastest-growing vending management software in the British Isles, hel... Show more

 • Promoted

Second Line Support Engineer

CandourSheffield, England, GB
Full-time

We’re working with a well-established IT support provider.Due to continued growth, they’re looking for a proactive and technically capable 2nd Line Support Engineer to join their team.This is a gre... Show more

 • Promoted

1st Line Service & Support Engineer

DuoCall Communications Ltd.Rotherham, England, GB
Full-time

Work at DuoCall | 1st Line Service & Support Engineer.As a 1st Line Service & Support Engineer at DuoCall MSP, you’ll be the first point of contact for customers, delivering friendly, effective tec... Show more

 • Promoted

Remote Helpdesk Engineer 1st Line Windows and M365

FluidOneSheffield, England, GB
Remote
Full-time

FluidOne is seeking a proactive Helpdesk Engineer to join our remote support team, handling 1st line IT issues for a varied client base.You will diagnose network, software and hardware problems, co... Show more

 • Promoted

Senior Systems Engineer, User Support — Team Lead

ARCH EUROPE INSURANCE SERVICES LTDSheffield, England, GB

Una reconocida compañía de seguros está buscando un Senior Systems Engineer, User Support en Sheffield.Este rol clave requiere experiencia sólida en Active Directory, Azure y VMware.Los candidatos ... Show more

 • Promoted

Chef - Boston

Blue Arrow SpaldingBoston, ENG, GB
Full-time

Boston & surrounding areas.Competitive pay rates from £17.Flexible shifts to fit around your lifestyle.Opportunities for ongoing, temporary, and temp-to-perm roles.Work across a range of ... Show more

 • Promoted

Frontline IT Support Engineer: SaaS & Desktop Apps

RRSheffield, England, GB
Full-time

A leading SaaS company in Sheffield is seeking a 1st Line IT Support Engineer to join their award-winning team.This role involves providing exceptional customer support for their vending management... Show more

 • Promoted

Contract SIP/VoIP Support Engineer – Hybrid

TESTQ Technologies LimitedSheffield, England, GB
Full-time

TESTQ Technologies Limited is seeking a contract support engineer for a hybrid role based in Sheffield, UK.The position requires expertise in Kamailio and PJSIP support, covering various technical ... Show more

 • Promoted

Multi-site IT Support Engineer (1st/2nd Line)

ITM Power PLCSheffield, England, GB
Full-time

ITM Power PLC is seeking a 1st/2nd Line IT Support Engineer based in Sheffield to join the IT team.You will deliver day-to-day IT support for users across manufacturing and office locations in the ... Show more

 • Promoted

IT Field Service Engineer – On-site Support & Networking

Breedon Group plcSheffield, England, GB
Full-time

A leading construction materials company is seeking an IT Field Service Engineer to support their internal customers across the UK.This role involves installing, configuring, and troubleshooting co... Show more

 • Promoted

Senior Systems Engineer, User Support

ARCH EUROPE INSURANCE SERVICES LTDSheffield, England, GB
Full-time

Senior Systems Engineer, User Support.ARCH EUROPE INSURANCE SERVICES LTD.Senior Systems Engineer, User Support.ARCH EUROPE INSURANCE SERVICES LTD.Get AI-powered advice on this job and more exclusiv... Show more

 • Promoted

Anaerobic Digestion Operator

Essential EmploymentKnaresborough, North Yorkshire, GB
Full-time

We have an urgent need at AWRP for an AD Operator - this is cover due to long term sickness.Monday Friday - 6am-2pm or 2pm-10pm (weekly rotation).Initial 3 month request please.Essentially day to d... Show more

 • Promoted

It Support Engineer - £35,000 - £45,000 A Year

Apache AssociatesDinnington, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Our client who is a growing MSP require an experienced IT Support Engineer.No two days will be the same, as you will work across varied technical infrastructures.You will have the opportunity to de... Show more

 • Promoted

Room Attendant

WGC LtdKirk Deighton, ENG, GB
Full-time

Days Inn Wetherby, KIRK DEIGHTON, DAYS INN wetherby, LS22 5GT\n.Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline -.Support Ser... Show more

 • Promoted

Lead Control & Protection System Application Engineer

GE VernovaCreswell, England, GB

Systems Engineering ist eine funktionsübergreifende technische Disziplin, die sich auf einen Ansatz, eine Denkweise und einen Prozess konzentriert.Alle Tätigkeiten, die sowohl die geschäftlichen al... Show more

 • Promoted

2nd Line IT Support Engineer - MS 365 & Windows Specialist

CandourSheffield, England, GB
Full-time

Candour is seeking a proactive and technically capable 2nd Line Support Engineer in Sheffield.In this role, you'll handle escalated incidents, troubleshoot Microsoft 365 and Windows systems, and ma... Show more

 • Promoted

1st Line IT Support Analyst - Windows, 365 & Networking

Exemplar Health CareSheffield, England, GB
Full-time

Exemplar Health Care in Sheffield is seeking an IT Service Desk Analyst to provide first-line support for IT queries.You will be responsible for logging incidents, troubleshooting hardware and soft... Show more

 • Promoted

Senior Administrator - Partner Support Specialist

Burgh Recruitment LimitedBramham, ENG, GB
Full-time

Senior Administrator - Partner Support SpecialistLocation: Wetherby, West Yorkshire (LS23)Salary: Highly Competitive with excellent benefits and bonusHours: Full time, Hybrid workingAn excellent op... Show more

 • Promoted

Mobile IT Deskside Engineer — Field Support & Training

Es Field Delivery Uk LtdCastleford, England, GB
Full-time

Es Field Delivery Uk Ltd is seeking a highly customer-focused IT Engineer to support clients across West & South Yorkshire.This mobile role involves resolving a range of desktop software and hardwa... Show more