Senior Technical Account Manager - Unified Communications / CCaaS
Applicants must be based in Germany and able to speak professional level German (C1 and above)
Our client is a market leader in Unified Communications & Contact Centre solutions. A leader within the magic quadrant and partnered with global corporations to provide innovative & secure unified CX solutions.
The role of Senior Technical Account Manager is a technical support and customer management role. Helping with on-boarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI.
You will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs.
This position is best suited to someone working in customer success and/or technical account management with good depth of technical experience within Unified Comms, Telecoms or Contact Centre services.
Experience Requirements:
If you are looking to work with a market leading company with a very bright future, please apply.
Applicants must be located in Germany with right to work.
Hit apply to take your career to the next level.
Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
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