Talent.com
Building Recruitment Company
Remote Complaints Officer - Social HousingBuilding Recruitment Company • Bangor, Wales
Remote Complaints Officer - Social Housing

Remote Complaints Officer - Social Housing

Building Recruitment Company • Bangor, Wales
30+ days ago
Job type
  • Full-time
  • Remote
Job description
  • Social housing complaints
  • Housing Ombudsman
Social Housing Complaints Officer
Remote working
6 week contract (potential for further extension)
37.5 hours per week
£15.07 per hour plus holiday or £19.50 per hour Umbrella

You will be dealing with customer complaints as first point of contact, acknowledging and investigation of complaint and communicate the outcome to stakeholders.

You will be providing responses to complaints both verbally and written, responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.

The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.

You will be liaising with the customer, the Housing Ombudsman, Councillors, internal departments and other external stakeholders

For more information about this role, please apply now via this site or contact specialist Social Housing Recruiter, Mark Grove, on
Create a job alert for this search

Remote Complaints Officer - Social Housing • Bangor, Wales

Similar jobs

Lead Consultant, PICU & Home Treatment Team

Flexzo AiBangor, Wales, GB
Full-time

NHS North Wales is recruiting a Consultant in Adult Psychiatry to work across a Psychiatric Intensive Care Unit (PICU) and Home Treatment Team (HTT).The role offers a substantive, 10 PA contract wi... Show more

 • Promoted

Pharmacy Manager - Lead Patient Care & Team Excellence

jobs pharmaguidelinesBlaenau Ffestiniog, Wales, GB
Full-time

Broadwood Resources Limited is seeking a Pharmacy Manager in Blaenau Ffestiniog to lead their dedicated team, with a focus on patient comfort and comprehensive healthcare services.The role involves... Show more

 • Promoted

Home Care Carer: Flexible Shifts & Career Growth

Career Choices Dewis Gyrfa LtdPenrhyndeudraeth, Wales, GB
Full-time

Career Choices Dewis Gyrfa Ltd is seeking a Community Carer in Penrhyndeudraeth, Wales.Whether you have care experience or are new to the sector, this role supports clients to live independently at... Show more

 • Promoted

Quarry Operative

Breedon Group plcBlaenau Ffestiniog, Wales, GB
Full-time +1

Cwt y Bugail Quarry, North Wales.Build a Career That Moves Mountains – Literally.Are you looking for a career change or a fresh challenge? Ever dreamed of working outdoors in one of the UK’s most s... Show more

 • Promoted

Regional Care Assistant – Travel & On-Call Shifts

City and County Healthcare Group LtdPorthmadog, Wales, GB
Full-time

City and County Healthcare Group Ltd is hiring a Regional Care Worker in North Wales, covering day and night shifts across various care packages.The position requires a full UK driving license and ... Show more

 • Promoted

Remote Trainee Assessor, Health & Social Care

VastmetBangor, Wales, GB
Remote
Permanent

A training and development organization is seeking a Trainee Assessor in Health and Social Care.This full-time, permanent role, based in remote North Wales, involves providing structured support to... Show more

 • Promoted

Regional Care Assistant - Travel & On-Call, Complex Needs

Complete Care AmegreenPorthmadog, Wales, GB
Full-time

Complete Care Amegreen is seeking a Regional Care Worker to provide support across North Wales, including Bangor and surrounding areas.This role involves travel of up to 50 miles to deliver care to... Show more

 • Promoted

Locum Adult Psychiatry Consultant — Bangor (Immediate Start)

Pulsejobs.comConwy Marina Village, Wales, GB
Full-time

A leading recruitment agency is seeking a full-time Consultant in Adult Psychiatry for a locum role in Bangor, Caernarvonshire.The position involves conducting psychiatric assessments, formulating ... Show more

 • Promoted

Hospitality Services Officer

Awdurdod Parc Cenedlaethol Eryri // Eryri National Park AuthorityBlaenau Ffestiniog, Wales, GB
Full-time +1

Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority provided pay range.This range is provided by Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority.Your actual pay will... Show more

 • Promoted

Civil Engineer (Experienced or Senior Engineer) - Hydropower and Dams

StantecDinorwig, Wales, GB
Full-time

Help shape the future of hydropower and dams! We are delivering some of the world’s most ambitious and innovative hydropower and dam projects, supporting the transition to sustainable energy and re... Show more

 • Promoted

Freelance Recruitment Partner: Remote, High Commissions

RecXchangeBangor, Wales, GB
Remote
Full-time

A global recruitment platform is seeking a Recruitment Partner to work flexibly and independently.This role is open to experienced recruiters who wish to manage their own candidate sourcing and col... Show more

 • Promoted

Consultant in Adult Psychiatry - PICU & Home Treatment Team (HTT)

FlexzoLL57, WLS, GB
Permanent

Consultant in Adult Psychiatry – PICU & Home Treatment Team (HTT).I’m recruiting on behalf of an NHS service in North Wales for a Consultant in Adult Psychiatry to work across a Psy... Show more

 • Promoted

Mechanical Supervisor

First Military Recruitment LtdTrawsfynydd, Wales, GB
Permanent

Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave plus holiday (opportunity to buy/sell leave will be ... Show more

 • Promoted

Home Care Assistant — Flexible Shifts & Training

Connected Health Group LimitedBangor, Wales, GB
Full-time

Connected Health Group Limited in Bangor is looking for dedicated Care Assistants to join their team.This rewarding position allows you to care for individuals in their own homes, helping to transf... Show more

 • Promoted

Admin Support Officer

Pertemps Managed SolutionsBangor,Wales,UK
£13.96 hourly
Full-time
Quick Apply

Contract: 37 hours per week, Monday-Friday until 31st March 2027.We are currently recruiting for an Admin Support Officer to join a busy and supportive team based in Bangor, Wales.This is a fantast... Show more

Seasonal Store Associate - Flexible Hours & Perks

TescoPorthmadog, Wales, GB
Full-time

A leading supermarket chain in Porthmadog is seeking a temporary team member to enhance customer service experiences.The role involves serving customers passionately, working in various store areas... Show more

 • Promoted

Remote General Counsel

Micro1Bangor, Gwynedd, GB
Remote
Full-time

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more

 • Promoted

Trainee Driving Instructor - Nationwide - Tanlan Banks, Flintshire, England | £38/hr Avg Lesson Rate

My Four WheelsTanlan Banks, Wales, GB
Full-time +1

My Four Wheels is a 5-star rated driving school with 500 instructors teaching nationwide - and due to record learner demand, we're now recruiting new Trainee Driving Instructors across the UK.If yo... Show more