We are seeking a Clinical Customer Success Executive with a strong clinical and corporate background to join our team. This role leverages your medical expertise to drive client satisfaction and successful adoption of Hippocratic AI’s solutions. This role will partner with and report to the Chief Medical Officer. While this is a remote role, it requires regular travel (up to 5 days a week) to client locations in London and regular in-office collaboration in Palo Alto, CA.
Responsibilities:
Build and maintain strong relationships with healthcare executives and clinical leadership, serving as a trusted medical advisor.
Lead end-to-end product implementations, ensuring alignment with physician workflows and clinical decision-making processes.
Provide clinical expertise to inform strategic decisions, particularly in areas such as diagnostic support and patient outcomes.
Train clinical leaders on the use of Hippocratic AI solutions to address complex medical scenarios.
Identify and advocate for advanced clinical use cases of AI technology to enhance care delivery and improve operational outcomes.
Collaborate with internal teams (sales, product, engineering) to translate client feedback into impactful product enhancements.
Define and track success metrics, including clinical outcome improvements, adoption rates, and operational efficiencies.
Travel extensively to client sites to engage with physician teams and participate in in-office strategy discussions in Palo Alto.
Qualifications
Must-Have:
Active Medical Doctor (MD) license
5 years minimum of clinical experience
Proven success in customer-facing roles, such as customer success, account management, or healthcare leadership.
Strong background in project management.
Strong communication and leadership skills.
Ability to travel extensively
Preferred:
Experience with AI or technology integration in healthcare.
Advanced understanding of healthcare workflows, compliance, and clinical outcomes.
3+ years in corporate or health technology roles
Remote Clinical Customer Success Executive (London, UK) • Liverpool, England
This role involves building relationships with retail partners and driving new enterprise deals.Requires 5+ years of experience in sales. Show more
A technology company in Liverpool seeks a Customer Success Manager to enhance customer engagement and optimize the use of their SaaS platforms.Responsibilities include managing client portfolios, s... Show more
Position: Clinical Deputy Manager.Location: Southport, Merseyside.Pay rate: from £23 per hour (Depending on experience).Careermakers are recruiting for an experienced Clinical Deputy Manager to joi... Show more
Clinical Nurse Manager role at TieTalent.This is a full-time position based at Brook View care home, Fazakerley, Liverpool.Lead a team of care and nursing colleagues to ensure peoples' medical, phy... Show more
The Customer Success team is a highly collaborative, fast‑paced and evolving group responsible for nurturing and growing relationships with EcoOnline’s Enterprise and Mid‑Market customers.We engage... Show more
Senior Customer Success Manager for a leading hospitality tech software platform, focusing on customer retention, upselling, and issue escalation. Show more
Want to take your sales career to the next level? Look no further than memoryBlue, the fastest-growing sales development company in B2B tech.Since 2002, memoryBlue has been a top sales development ... Show more
We are looking for a dedicated and highly skilled Non‑Pharmacist Manager to lead a dynamic and forward‑thinking team in a busy community pharmacy setting.The manager will play a vital role in impro... Show more
EA Technology is a well-established, positive culture-based company with innovation and creativity at our core.We are a forward-thinking business, and we live by our values: Collaboration, Creativi... Show more
Client Manager (Full Time) – Fully Remote Accountancy Practice (UK).This fast-growing, fully remote UK accounting and advisory firm is looking for a Client Manager to join its expanding team.This m... Show more
Recruitment Partner (Freelance / Remote).Independent / Flexible / Commission-Based.RecXchange is a global recruiter operating system designed for experienced recruiters and ambitious professionals ... Show more
Keepmoat Homes is a fast growing top 10 UK housebuilder.We design and build quality homes and create places where people want to live.Our investment and participation helps transform communities an... Show more
Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere.For 70 years, our team has driven meaningful innovations in kid... Show more
PortmanDentex seeks a Practice Clinical Lead at West House Orthodontics in Birkenhead.This part-time opportunity emphasizes leadership in clinical care, supporting a team, and influencing practice ... Show more
Are you an experienced Clinical Manager looking to step to Registered Manager or a Registered Manager loooking for a supportive company? Our client, is seeking a dedicated professional to oversee t... Show more
A leading testing, inspection and certification company is seeking a Global Head of Sales & Business Development to spearhead their sales strategy in the medical device sector.The role involves lea... Show more
Mersey and West Lancashire Teaching Hospitals NHS Trust is seeking an experienced Clinical Coding Specialist (Band 5).The role involves coding across all specialties, mentoring junior coders and en... Show more
A music-focused organization is seeking a Director of Customer Relations to lead operations within the Customer Relations department.The successful candidate will inspire and manage the team, devel... Show more
Entry-Level/Junior Sales Executive | Remote (UK-Based) | £28–35k + Commission, dependent on experience | Renewables Sector | UK based, cannot sponsor a visa.Are you passionate about sustainability ... Show more
Construction Visualisation and 4D Planning.Negotiable depending on experience.Join One of the UK's Leading Construction Visualisation Companies.Our client is an award-winning construction visua... Show more
