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Mercier Consultancy Md
Remote Irish Speaking Customer Support Jobs - Work In SofiaMercier Consultancy Md • Sunderland, England
Remote Irish Speaking Customer Support Jobs - Work In Sofia

Remote Irish Speaking Customer Support Jobs - Work In Sofia

Mercier Consultancy Md • Sunderland, England
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Mercier Consultancy MD is excited to introduce openings for Irish Speaking Customer Support Representatives in Sofia. This role offers a unique opportunity for individuals who are fluent in Irish and are committed to delivering exceptional customer service. As part of our dynamic team, you will engage with our Irish-speaking clients, assisting them with inquiries and providing solutions to ensure a high-quality customer experience.


Key Responsibilities

  • Provide outstanding customer support to Irish-speaking clients through phone, email, and chat.
  • Address inquiries regarding our products and services, ensuring clear and accurate communication.
  • Troubleshoot and resolve customer issues effectively, maintaining a focus on customer satisfaction.
  • Document customer interactions and maintain detailed records for future reference.
  • Collaborate with internal teams to enhance service delivery and improve customer experience.
  • Stay informed about product knowledge and updates to assist customers effectively.
  • Fluency in Irish (both written and spoken); English language skills are an advantage.
  • Previous experience in customer service or a related field is preferred.
  • Strong communication and problem-solving skills with a customer-centric approach.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Familiarity with customer support software is a plus.
  • A positive attitude and a willingness to learn and grow.
  • Attention to detail and strong organizational skills.
  1. Competitive Monthly Salary
  2. Relocation Package
  3. Fully Paid Training
  4. Health Insurance
  5. And Much More...
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Remote Irish Speaking Customer Support Jobs - Work In Sofia • Sunderland, England

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