We are seeking a Clinical Customer Success Executive with a strong clinical and corporate background to join our team. This role leverages your medical expertise to drive client satisfaction and successful adoption of Hippocratic AI’s solutions. This role will partner with and report to the Chief Medical Officer. While this is a remote role, it requires regular travel (up to 5 days a week) to client locations in London and regular in-office collaboration in Palo Alto, CA.
Responsibilities:
Build and maintain strong relationships with healthcare executives and clinical leadership, serving as a trusted medical advisor.
Lead end-to-end product implementations, ensuring alignment with physician workflows and clinical decision-making processes.
Provide clinical expertise to inform strategic decisions, particularly in areas such as diagnostic support and patient outcomes.
Train clinical leaders on the use of Hippocratic AI solutions to address complex medical scenarios.
Identify and advocate for advanced clinical use cases of AI technology to enhance care delivery and improve operational outcomes.
Collaborate with internal teams (sales, product, engineering) to translate client feedback into impactful product enhancements.
Define and track success metrics, including clinical outcome improvements, adoption rates, and operational efficiencies.
Travel extensively to client sites to engage with physician teams and participate in in-office strategy discussions in Palo Alto.
Qualifications
Must-Have:
Active Medical Doctor (MD) license
5 years minimum of clinical experience
Proven success in customer-facing roles, such as customer success, account management, or healthcare leadership.
Strong background in project management.
Strong communication and leadership skills.
Ability to travel extensively
Preferred:
Experience with AI or technology integration in healthcare.
Advanced understanding of healthcare workflows, compliance, and clinical outcomes.
3+ years in corporate or health technology roles
Remote Clinical Customer Success Executive (London, UK) • Middlesbrough, England
Join our team at NHS Jobs as a Clinical Pharmacist, where you will play a crucial role in supervising a team of clinical pharmacists, pharmacy technicians, and support workers.Your responsibilities... Show more
York, United Kingdom | Posted on 13/08/2026.Skyrocket your earnings as a High-Net-Worth Private Doctor.Secure a £240,000 GBP tax-free permanent role with premium VIP perks in the Mediterranean.Acce... Show more
The NHS is seeking a dedicated Clinical Pharmacist to join our multidisciplinary team in Middlesbrough.This role involves working closely with other healthcare professionals to provide patient-cent... Show more
Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provide... Show more
Senior Clinical Director / Clinical Director.White Oak Vets, Peterlee, County Durham.Rota: Full time 40 hours a week.If you are seeking part time hours please contact us to discuss options.At CVS, ... Show more
Empire Locums is seeking a Consultant Medicine – Gastroenterology for a prestigious hospital in North Yorkshire.This position offers a competitive hourly rate and a four-week initial contract, with... Show more
A leading global insurance broker in the United Kingdom is seeking a talented individual to join their Public Sector team.This hybrid role involves managing housing clients' insurance needs, develo... Show more
A high level of importance is placed on quality, timeliness, customer service, and effective verbal, written, and interpersonal communication skills.This role is hybrid, working 1 or 2 days onsite ... Show more
ABOUT THE ROLEAs Care Home DeputyManager & Clinical Lead (RMN/RNLD) of a Barchester care home, you’ll support the delivery of the quality care we’re known for.Working closely with the General Manag... Show more
Nurse - Clinical Research Nurse.Oversee and deliver all nursing activities across the full lifecycle of clinical trials, from start-up to close-out, in line with ICH/GCP standards.Participate in si... Show more
A healthcare organization in Middlesbrough is seeking a dedicated Clinical Pharmacist to join its multidisciplinary team.This role focuses on providing patient-centered care, emphasizing medication... Show more
Barchester Healthcare is looking for a Care Home Deputy Manager & Clinical Lead in Tees Valley, England.You will support quality care delivery, working closely with the General Manager and leading ... Show more
Medical Cannabis | Distance Selling Pharmacy.Huge scope for career growth and development.Looking for a Pharmacy Role With a Difference?.Are you ready to step into the future of pharmacy? Say goodb... Show more
OneClickComply is changing how businesses think about cybersecurity compliance.We've built a platform that automates the hard parts — technical control implementation, policy generation, continuous... Show more
Register your interest: Clinical Lead.Thornbury Community Services (part of Acacium Group).Permanent, full time + on call telephone support on a rota system.Field based with frequent travel across ... Show more
A healthcare organization in Harrogate is seeking a Clinical Pharmacist to deliver high-quality clinical pharmacy services across various specialties.This full-time role requires providing expert a... Show more
IQVIA is hiring an experienced.Perform a variety of complex clinical procedures on subjects including but not limited to vital signs, phlebotomy, administration of IP, ECG, etc.Collect, record, and... Show more
Enterprise Connectivity Customer Success Manager.Customer Success Managers at Trustmarque play a pivotal role as Trusted Advisors, guiding clients through all aspects of usage, adoption, and expans... Show more
A leading IT services company is seeking an Enterprise Connectivity Customer Success Manager to guide clients through their technology journey.This role involves overseeing customer retention and e... Show more
Business Development Engineer to drive revenue growth by providing technical expertise and customer engagement.The role involves identifying application-driven opportunities, supporting product dev... Show more
