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Mercier Consultancy Group
Remote Dutch/Flemish Speaking Customer Support Jobs - Work In SofiaMercier Consultancy Group • Lancaster, England
Remote Dutch/Flemish Speaking Customer Support Jobs - Work In Sofia

Remote Dutch/Flemish Speaking Customer Support Jobs - Work In Sofia

Mercier Consultancy Group • Lancaster, England
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Mercier Consultancy MD is currently seeking Dutch/Flemish Speaking Customer Support Representatives to join our team in Sofia. This exciting opportunity is ideal for individuals who are fluent in Dutch/Flemish and passionate about delivering exceptional customer service. You will be responsible for assisting our Dutch/Flemish-speaking clients with their inquiries, ensuring they receive timely and accurate support.


Key Responsibilities

  • Provide excellent customer support to Dutch/Flemish-speaking customers through phone, email, and chat channels.
  • Handle product and service-related inquiries, providing clear and comprehensive information.
  • Resolve customer issues and complaints efficiently while maintaining a high level of customer satisfaction.
  • Maintain accurate records of all customer interactions and transactions.
  • Collaborate with internal teams to continuously improve the customer experience.
  • Stay informed about company products, services, and policies to assist customers effectively.
  • Fluent in Dutch/Flemish (both written and spoken); proficiency in English is a plus.
  • Previous experience in customer service or support roles is preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Familiarity with customer support software or CRM systems is advantageous.
  • Positive attitude with a strong willingness to learn and grow.
  • Excellent problem-solving skills and attention to detail.
  1. Competitive Monthly Salary
  2. Relocation Package
  3. Fully Paid Training
  4. Health Insurance
  5. And Much More...
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Remote Dutch/Flemish Speaking Customer Support Jobs - Work In Sofia • Lancaster, England

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