Talent.com
Building Recruitment Company
Remote Complaints Officer - Social HousingBuilding Recruitment Company • Salford, England
Remote Complaints Officer - Social Housing

Remote Complaints Officer - Social Housing

Building Recruitment Company • Salford, England
30+ days ago
Job type
  • Full-time
  • Remote
Job description
  • Social housing complaints
  • Housing Ombudsman
Social Housing Complaints Officer
Remote working
6 week contract (potential for further extension)
37.5 hours per week
£15.07 per hour plus holiday or £19.50 per hour Umbrella

You will be dealing with customer complaints as first point of contact, acknowledging and investigation of complaint and communicate the outcome to stakeholders.

You will be providing responses to complaints both verbally and written, responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.

The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.

You will be liaising with the customer, the Housing Ombudsman, Councillors, internal departments and other external stakeholders

For more information about this role, please apply now via this site or contact specialist Social Housing Recruiter, Mark Grove, on
Create a job alert for this search

Remote Complaints Officer - Social Housing • Salford, England

Similar jobs

Employer Engagement Consultant

Aspire RecruitmentManchester, Greater Manchester, GB
Full-time +1

Employer Engagement Consultant.For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.Manchester (office based unless at meetings/events).... Show more

 • Promoted

School HR Officer: People, Compliance & Wellbeing Lead

Thistley Hough AcademyHempstalls, England, GB
Full-time

Thistley Hough Academy is seeking an HR Officer to support colleagues through recruitment, onboarding, absence management and employee relations at the Stoke-on-Trent campus.You will join the Human... Show more

 • Promoted

Recruitment Partner (Freelance / Remote)

RecXchangeBacup, England, United Kingdom
Remote
Full-time

Recruitment Partner (Freelance / Remote).Independent / Flexible / Commission-Based.RecXchange is a global recruiter operating system designed for experienced recruiters and ambitious professionals ... Show more

 • Promoted

Human Resources Officer

Thistley Hough AcademyHempstalls, England, GB
Full-time +1

People are at the heart of every great school – and we're looking for an HR professional who can help our people thrive.As HR Officer at Thistley Hough Academy, you'll be the first point of contact... Show more

 • Promoted

Neighbourhood Housing Officer: Tenant & Estate Advocate

Morgan Hunt UK LimitedManchester, England, GB
Temporary

Neighbourhood Officer in Manchester responsible for delivering a high-quality housing management service across tenancy, property and estate management.The role covers a local patch and requires re... Show more

 • Promoted

Retentions Manager

AWD OnlineAltrincham, ENG, GB
Full-time +1

Lead a broadband contact centre retentions team, coaching advisors to improve customer saves, renewals, call quality, performance and customer outcomes.If youve also worked in the following roles, ... Show more

 • Promoted

Temporary Resident Liaison Officer

AdeccoManchester, England, GB
Temporary

Job Title: Temporary Resident Liaison Officer.Contract Type: Temporary (6 Months).Are you passionate about making a difference in the lives of residents? Do you thrive in a dynamic environment wher... Show more

 • Promoted • New!

Pupil Attendance & Engagement Officer

St Gabriel's RC High SchoolBury, England, GB
Permanent

St Gabriel’s RC High School in the United Kingdom is seeking an Attendance Officer on a permanent contract.The role requires 37 hours per week (TTO plus 5 days) and duties include managing attendan... Show more

 • Promoted

Shared Lives Officer — Lead Care Team (Disability Service)

Lancashire County CouncilBurnley, England, GB
Full-time +1

Lancashire County Council is hiring a Shared Lives Officer for their Disability Shared Lives Service based in Burnley.This role involves managing part of a team ensuring quality placements for vuln... Show more

 • Promoted

Resident Liaison Officer - Community Engagement & Aftercare

United InfrastructureStretford, England, GB
Full-time

A growing infrastructure company in Stretford seeks a Resident Liaison Officer to serve as the main point of contact for customers, facilitating communication and managing expectations throughout p... Show more

 • Promoted

Resident Liaison Officer

United InfrastructureStretford, England, GB
Full-time

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors.Our team of highly sk... Show more

 • Promoted

Housing Manager

Building Careers UK LtdSalford, ENG, GB
Temporary

We are seeking an experienced and proactive Housing Manager to join our small housing team for a minimum six-month assignment.Salary - £35,000 - £40,000THIS IS A 6 MONTH FIXED TERM CONT... Show more

 • Promoted

Senior Democratic Services & Governance Officer

Transport for Greater ManchesterBolton, England, GB
Full-time

Bolton Council is seeking two Principal Democratic Services Officers on a career grade from Grade F to Grade H.One post is for an experienced Democratic Services professional at Grade H; the other ... Show more

 • Promoted

Training & Recruitment Officer

Go North West LimitedBolton, England, GB
Full-time

Go North West are a leading passenger transport provider in the North West of England, connecting communities and keeping the region moving through our bus services.With over 1,000 colleagues, our ... Show more

 • Promoted

Court of Protection Drafting Expert — Remote, Flexible

Realm Recruit LimitedManchester, England, GB
Remote
Full-time

Realm Recruit Limited is looking for a specialist in Court of Protection drafting to join their team.This largely home-based role allows for flexibility, with four days working from home and one da... Show more

 • Promoted

Senior Property Investment Consultant (Remote)

The People PodManchester, GB
Remote
Full-time

Senior Investment Consultant (Fully Remote).Rolling Monthly Salary Retainer.If you've ever wanted to go self-employed but didn't want to carry all the risk, this is the model that removes the barri... Show more

 • Promoted

Children & Families Officer: Safeguarding & Wellbeing Lead (Flexible Working)

The Friars PrimarySalford, England, GB
Full-time

The Friars Primary in Salford is seeking a Children & Families Officer and Administrator to support the Children & Families Lead, acting as Deputy Designated Safeguarding Lead and attendance office... Show more

 • Promoted

Move-On Officer: Housing Solutions for Families

Bury CouncilBury, England, GB
Temporary

Bury Council in England is looking for a Homeless Accommodation MoveOn Officer to join the Homeless Accommodation Team on a 12-month fixed term.This role supports the Council’s efforts in reducing ... Show more

 • Promoted • New!

Neighbourhood Officer

Morgan Hunt UK LimitedManchester, England, GB
Temporary

Annual Salary up to £40,000 DOE.We are looking to recruit an experienced housing professional to join an established team for a local housing organisation.Reporting to their Neighbourhood Manager, ... Show more

 • Promoted • New!

Remote Recruitment Consultant – Chartered Surveyors

Rec2 RecruitmentManchester, England, GB
Remote
Full-time

A leading recruitment agency is seeking a dynamic Recruitment Consultant for a remote position.This role offers a competitive salary ranging from £30,000 to £50,000 and opportunities to participate... Show more