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Mtrec Recruitment
Remote German Speaking Customer Service RepresentativeMtrec Recruitment • Swansea, Wales
Remote German Speaking Customer Service Representative

Remote German Speaking Customer Service Representative

Mtrec Recruitment • Swansea, Wales
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Company Benefits:

  • The opportunity to work with an award-winning team who are at the pinnacle of their industry
  • Incredibly friendly team working environment
  • Training and Development opportunities
  • Easily Accessible offices.
  • Great progression opportunities!

The Company You’ll Work for:

MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in German. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals.

The Role You’ll Be Doing:

  • Taking inbound customer service calls.
  • Handling a range of administration tasks.
  • Delivering a great customer experience for Swedish based customers both via email and on the telephone
  • First contact resolution of customers and client’s queries, requests, orders and complaints
  • Provide support to the team.
  • The role will be working Monday to Friday either, 8am - 4pm / 9am - 5pm.

The Person:

  • Fluent or Professional level German is essential
  • Previous experience customer service experience.
  • Positive and motivated attitude to work
  • Desire to succeed and develop
  • Customer focused and attentive
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Remote German Speaking Customer Service Representative • Swansea, Wales

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