Talent.com
The Language Business - Language Recruitment Specialists
Remote German Speaking Technical Customer Support SpecialistThe Language Business - Language Recruitment Specialists • Bradford, England
Remote German Speaking Technical Customer Support Specialist

Remote German Speaking Technical Customer Support Specialist

The Language Business - Language Recruitment Specialists • Bradford, England
30+ days ago
Job type
  • Full-time
  • Remote
Job description

We are hiring for a German Speaking Technical Customer Support Specialist to join a global technology specialist company.

Location

Farnborough, south west of London. Hybrid role, mostly a remote job with some occasional office based work, but mostly remote!

Languages
Fluent German & English Required

The Company
Our client is a fast-growing tech company at the forefront of innovation in global communication and business technology services.


The Role of the German Speaking Technical Customer Support Specialist

As the German Speaking Technical Customer Service Specialist, you will provide customer support and technical support to German and English speaking global business clients using their innovative communication platform and hardware.

As part of their global Customer Support Team, you will help customers resolve technical issues, communicating clearly throughout the support process, and ensuring a smooth and consistent experience across the full product suite.

Typical job responsibilities will include:

  • Respond to customer calls and emails to diagnose and resolve issues
  • Manage and resolve support tickets efficiently
  • Support hardware updates via testing and software communication deployment
  • Coordinate and track hardware repairs and ensure correct tablet configuration
  • Triage bugs and manage their progress through the bug tracking system
  • Collaborate with internal teams on service desk-related matters
  • Provide data entry and configuration support across departments
  • Occasionally travel to the office or customer sites for equipment or training


Candidate Profile & Requirements

  • Fluent in German and English (spoken & written)
  • Previous Technical Support or technical Customer Service experience - all sectors condidered
  • Technical software knowledge is an advantage but not essential
  • Strong communication and problem-solving skills
  • Willingness to work on rotating shifts and on-call support



Salary, Benefits & Working Hours
£30,000 - £32,000 . Hybrid working model. Sometimes based in the Farnborough office but mostly remote!

Working Hours This is a shift-based role covering a 24/7 global support model:

Mon-Fri: 05:00-13:30 / 08:00-16:30 / 13:00-21:30 / 21:00-05:30
1 weekend in every 6 (Fri 21:30 - Sun 21:00)


To be considered for this exciting opportunity, please send your CV!

Recruiter Contact:
Jonathan Grimes

Create a job alert for this search

Remote German Speaking Technical Customer Support Specialist • Bradford, England

Similar jobs

Technical Sales Support Engineer

Delve RecruitmentBradford, England, United Kingdom
Full-time

Technical Sales & Support Engineer (German Speaking) Location: West Yorkshire (Leeds/Bradford area) Salary: DOE £35,000-£45,000 + excellent benefits Technical Sales & Support Engineer Germ... Show more

 • Promoted

Technical Customer Support Manager

Solera CorporationLeeds, England, GB
Full-time

Technical Customer Support Manager page is loaded## Technical Customer Support Managerlocations: Leedstime type: Full timeposted on: Posted Todayjob requisition id: JR-019317**Who We Are**i... Show more

 • Promoted

Technical Support Team Lead: Elevate Customer Excellence

Solera CorporationLeeds, England, GB
Full-time

Solera Corporation seeks a Technical Customer Support Manager in Leeds to lead a team of up to 15 representatives.Your role involves motivating the team, ensuring high customer support standards, a... Show more

 • Promoted

Technical Support Specialist

Castlefield RecruitmentHarrogate, England, GB
Full-time

Technical Support Specialist (Manufacturing & ERP Systems).We’re looking for a proactive IT Systems Coordinator to join a fast-paced, multi-site environment where IT plays a critical role in day-to... Show more

 • Promoted

Desktop Support Engineer

Arcas Technology LtdHuddersfield, England, GB
Full-time

Salary: £32,000 - 35,000 per year.Experience in a Desktop Support, 2nd Line, or EUC role.Strong knowledge of Windows 10/11, M365, Teams, and basic networking.Confident supporting users onsite and r... Show more

 • Promoted

Technical Support Administrator (Home Based) – Aqualine Wellness

School ResultHuddersfield, England, GB
Remote
Full-time +1

Technical Support Administrator (Home Based) – Aqualine Wellness.Aqualine Wellness is seeking an experienced.Senior Technical Support Administrator.This full-time role requires candidates to live i... Show more

 • Promoted

Remote AI Support & QA Specialist

ProlificLeeds, England, GB
Remote
Full-time

Prolific is seeking Customer Support Representatives for AI training in Leeds.In this role, you will evaluate AI chatbot responses, simulate customer interactions, refine knowledge bases, and ensur... Show more

 • Promoted

Online German Tutor - Part Time

FindTutorsLeeds, England, United Kingdom
Part-time

We are actively seeking an innovative and dynamic private and online tutor to become a valuable addition to our exceptional team of UK tutors.We are specifically looking for a tutor who is proficie... Show more

Technical Support Team Lead - Drive Customer Impact

Solera Holdings, LLC.Leeds, England, GB
Full-time

Solera Holdings, LLC in Leeds is seeking a Team Manager for the Technical Customer Support team.This essential role involves leading a team of up to 15 representatives to ensure excellent customer ... Show more

 • Promoted

Technical Support Specialist

Rise Technical RecruitmentLeeds, England, GB
Full-time

Technical Support Specialist (CCTV, Gates, Security).Quarterly Bonuses + Full Technical Training + Career Progression + Pension + 29 Days Holiday + Early Friday Finish.Office based role, commutable... Show more

 • Promoted

Customer Support Engineer

Mitsubishi Power EMEALeeds, England, GB
Full-time

We are seeking a highly motivated and customer-focused.This role is responsible for providing technical support and problem resolution related to the mechanical and electrical components of generat... Show more

 • Promoted

Customer Support Partnership Manager

Yorkshire WaterBradford, England, GB
Full-time

Select how often (in days) to receive an alert:.We currently have an exciting opportunity for a Customer Support Partnership Manager to join an industry leading Customer Service team working within... Show more

 • Promoted

Customer Support Partnerships Lead (Regulated Finance)

Yorkshire WaterBradford, England, GB
Full-time

Yorkshire Water, via Loop, is seeking a Customer Support Partnership Manager to lead a team delivering customer service and financial support initiatives in the Yorkshire region.The role involves o... Show more

 • Promoted

Customer Support Engineer

We SealLeeds, England, GB
Full-time

UK (with UK & International Travel).Are you a skilled Mechanical Engineer who thrives on solving problems, working directly with customers, and delivering exceptional service? We Seal, a market lea... Show more

 • Promoted

Junior/Graduate Technical Support Analyst (Networking) x 3 - New Roles (REF09)

RedRock ResourcingHarrogate, England, GB
Full-time

Junior/Graduate Technical Support Analyst (Networking) x 3 - New Roles (REF09).Keywords: Netwroking, SIP, Cisco, Fortinet, WAN, Telephony, ITIL.A leading organisation requires a number of Junior/Gr... Show more

 • Promoted

Production Technical Support Manager

SyngentaWest Yorkshire, England, GB
Full-time

At Syngenta Crop Protection, we're pioneering solutions that safeguard global food security while championing sustainable agriculture.As a world market leader headquartered in Switzerland, we empow... Show more

 • Promoted

Service Desk Analyst (European Language Speaker)

Univar SolutionsBradford, England, GB
Full-time

We have an exciting opportunity for a 1st Line Service Desk Analyst to join our IT team based in Bradford.The successful applicant will report to the Client Services Team Leader and handle 1st line... Show more

 • Promoted

Sales Development Representative - German Speaking - £25,000 - £35,000 A Year

memoryBlueOssett, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Generate new business and grow existing accounts through outbound sales activities, including calls, emails, and social media. Show more