Talent.com
The Language Business - Language Recruitment Specialists
Remote German Speaking Technical Customer Support SpecialistThe Language Business - Language Recruitment Specialists • Bristol, England
No longer accepting applications
Remote German Speaking Technical Customer Support Specialist

Remote German Speaking Technical Customer Support Specialist

The Language Business - Language Recruitment Specialists • Bristol, England
24 days ago
Job type
  • Full-time
  • Remote
Job description

We are hiring for a German Speaking Technical Customer Support Specialist to join a global technology specialist company.

Location

Farnborough, south west of London. Hybrid role, mostly a remote job with some occasional office based work, but mostly remote!

Languages
Fluent German & English Required

The Company
Our client is a fast-growing tech company at the forefront of innovation in global communication and business technology services.


The Role of the German Speaking Technical Customer Support Specialist

As the German Speaking Technical Customer Service Specialist, you will provide customer support and technical support to German and English speaking global business clients using their innovative communication platform and hardware.

As part of their global Customer Support Team, you will help customers resolve technical issues, communicating clearly throughout the support process, and ensuring a smooth and consistent experience across the full product suite.

Typical job responsibilities will include:

  • Respond to customer calls and emails to diagnose and resolve issues
  • Manage and resolve support tickets efficiently
  • Support hardware updates via testing and software communication deployment
  • Coordinate and track hardware repairs and ensure correct tablet configuration
  • Triage bugs and manage their progress through the bug tracking system
  • Collaborate with internal teams on service desk-related matters
  • Provide data entry and configuration support across departments
  • Occasionally travel to the office or customer sites for equipment or training


Candidate Profile & Requirements

  • Fluent in German and English (spoken & written)
  • Previous Technical Support or technical Customer Service experience - all sectors condidered
  • Technical software knowledge is an advantage but not essential
  • Strong communication and problem-solving skills
  • Willingness to work on rotating shifts and on-call support



Salary, Benefits & Working Hours
£30,000 - £32,000 . Hybrid working model. Sometimes based in the Farnborough office but mostly remote!

Working Hours This is a shift-based role covering a 24/7 global support model:

Mon-Fri: 05:00-13:30 / 08:00-16:30 / 13:00-21:30 / 21:00-05:30
1 weekend in every 6 (Fri 21:30 - Sun 21:00)


To be considered for this exciting opportunity, please send your CV!

Recruiter Contact:
Jonathan Grimes

Create a job alert for this search

Remote German Speaking Technical Customer Support Specialist • Bristol, England

Similar jobs

1st Line Technical Support Analyst - Bristol

ItrmBristol, England, GB
Full-time

Line Technical Support Analyst: Bristol-Based Role.As a 1st Line Technical Support Analyst, you are the first point of contact for clients requiring IT assistance within our Managed Service Provide... Show more

 • Promoted

Senior Consultant (m/f/d) Wind Advisory- Polish speaker

RambollBristol, England, GB
Full-time

World leader in Offshore Wind & Onshore Renewables.Ramboll is a world leader in Offshore and Onshore wind with a unique value proposition.More than 65% of the world’s offshore wind turbines rise fr... Show more

 • Promoted

Technical Services Consultant

TieTalentBristol, England, GB
Full-time

We are working with a Bristol-based market-leading developer of application software for the global healthcare insurance sector who have an immediate requirement for an experienced, forward-thinkin... Show more

 • Promoted

Weekend Support Worker – Learning Disabilities

EasyInfoBlog.com LLCYeovil, England, GB
Full-time

LLC is seeking a Support Worker in Yeovil to join a supported living service.The role involves providing care and support to individuals with learning disabilities, promoting their independence, an... Show more

 • Promoted

Service Desk Support / Level 1 Application Support Analyst

CegedimBristol, England, GB
Full-time

We’re Cegedim Insurance Solutions, on a mission to enable health insurers to rapidly add value through our technology solutions.Actisure is our award-winning product which has led us to become a le... Show more

 • Promoted

Wealth Management Helpdesk Advisor – Client Support

Hargreaves LansdownBristol, England, GB
Full-time

A leading financial services company in Bristol is seeking a Helpdesk Consultant to join their team.This role involves supporting clients with their investment and pension queries while providing e... Show more

 • Promoted

Vehicle Technician

ListersBradley Stoke, ENG, GB
Full-time

Due to continuing growth, we are recruiting for a Vehicle Technician to join Listers Toyota Bristol.The hours of work are Monday to Friday, 8am to 5pm,as well as working Saturdays on a rota basis, ... Show more

 • Promoted

Associate Dentist

Bupa Dental CareChepstow, Wales, GB
Full-time

Mondays 8:30 - 5pm, Wednesdays 8:30 - 5pm, Thursdays 8:30 - 5pm, Fridays 8:30 - 5pm.Established with 4 surgeries, modern working environment, fully computerised, Dentally software, digital x-ray an... Show more

 • Promoted

Construction Technical Support Team Leader

EtexBristol, England, GB
Full-time

Construction Technical Support Team Leader.At Etex, we seek to make a meaningful impact in the lives of our customers and our communities.Are you looking for a company where you can learn, grow & l... Show more

 • Promoted

Hybrid Workplace Engineer, End User Experience

CapgeminiFilton, England, GB
Full-time

Capgemini is seeking a Workplace Engineer within the End User Experience (EUE) team in Salisbury.You will provide first- and second-line desktop and printer support, configure devices to corporate ... Show more

 • Promoted

UK Advanced Diagnostics Lead – HUMS Specialist

慨正橡扯Yeovil, England, GB
Full-time

Advanced Diagnostics Manager in Yeovil to lead a multidisciplinary UK team.In this position, you will leverage your technical expertise in aircraft systems, collaborating strategically with various... Show more

 • Promoted

General Adult Consultant

Athona LtdBradley Stoke, England, GB
Full-time

General Adult Consultant, South West England.We have an exciting opportunity for a Locum General Adult Consultant to work with an NHS Trust in South West England.This full-time locum position is ba... Show more

 • Promoted

Senior Customer Engineer

Made Tech LimitedBristol, England, GB
Full-time

Made Tech is on a mission to use technology to improve society – for everyone.We help public sector organisations transform, deliver, and manage world‑class digital products and cloud services.With... Show more

 • Promoted

SEN Cover Supervisor

Hanson Recruitment LtdBradley Stoke, ENG, GB
Full-time +1

Cover Supervisor with SEN Experience.Part- or full-time roles during school hours.Hanson Recruitment is working with a large number of schools across the South-West which require teachers, teaching... Show more

 • Promoted

Dermatology Consultant (Locum) in Somerset — CPD & Support

Locum PeopleBradley Stoke, England, GB
Full-time

Locum People is seeking a Dermatology Consultant to work in Somerset on a long-term locum basis.The role starts with 3–6 months and has potential to extend, with 40+ hours per week and 10 PA per we... Show more

 • Promoted

Home Health SLP: Impactful Speech & Memory Therapy

Frontpoint HealthColeford, England, GB
Full-time

Frontpoint Health is looking for a Full Time Speech Language Pathologist (SLP) based in Coleford, England, to provide speech therapy services to patients in their homes.This role focuses on improvi... Show more

 • Promoted

Support Consultant

XledgerBristol, England, GB
Full-time

We are looking for a Support Consultant with a strong business understanding and passion for new technology.You will be working mostly with existing customers, providing help desk support to both d... Show more

 • Promoted

NATO SECRET Logistics & IT Support Specialist

EMWYeovilton, England, GB
Full-time

A leading logistics and IT support provider is seeking a Logistics & IT Support Specialist for on-site support in Yeovilton, UK.You will manage CIS assets, provide IT support, and streamline logist... Show more

 • Promoted

Empowering Care Support Worker – Part-Time (22.5h)

Lifeways GroupSherborne, England, GB
Part-time

Lifeways Sherborne is hiring a Support Worker to help individuals with physical and learning disabilities live independently at home.You’ll assist with daily tasks, personal care, meals and activit... Show more

 • Promoted

Head of UK Customs Compliance — Helicopters (Hybrid)

Leonardo Worldwide CorporationYeovil, England, GB
Full-time

Leonardo Worldwide Corporation is seeking a Head of Customs Compliance for its Helicopters division in Yeovil.This crucial role involves managing UK Customs and Export Control compliance, executing... Show more