Talent.com
Manchester Metropolitan University
Student Services Senior AdministratorManchester Metropolitan University • Manchester, GB
No longer accepting applications
Student Services Senior Administrator

Student Services Senior Administrator

Manchester Metropolitan University • Manchester, GB
24 days ago
Job type
  • Permanent
Job description

About the role

:

We are seeking a highly organised and student-focused Senior Administrator to play a key role in delivering an excellent front-of-house and administrative service.

You will be the first point of contact for students accessing the service, providing a welcoming, professional, and supportive experience. You will ensure that all interactions are handled with sensitivity, discretion, and empathy, helping to create a safe and inclusive environment for students.

Key responsibilities include:

  • Delivering a high quality reception service, acting as the first point of contact for students and visitors
  • Managing student enquiries in a professional, compassionate, and student centred manner
  • Coordinating appointments, including booking, rescheduling, and ensuring all associated administrative processes are completed efficiently
  • Maintaining accurate, confidential records and ensuring compliance with data protection and service processes
  • Providing comprehensive administrative support across the service, contributing to the smooth and effective day-to-day operations
  • Supporting service improvements, projects, and administrative processes as required
  • Working collaboratively with colleagues and adapting flexibly to meet the needs of the service

While your primary responsibility will be to support the Counselling, Mental Health and Wellbeing Service, you may also be required to provide administrative support across other areas of Student Services.

This role is mainly campus based, with the option to work from home one day per week once training has been completed.

About you:

We are looking for an experienced administrator who is passionate about delivering outstanding customer service and supporting student wellbeing.

You will demonstrate:

  • Excellent customer service skills, with the ability to communicate professionally and build rapport with a diverse student population
  • A compassionate and empathetic approach, with confidence in handling sensitive situations appropriately
  • Strong organisational and administrative skills, with the ability to prioritise workload and manage competing demands effectively
  • High levels of accuracy and attention to detail, particularly when maintaining confidential records and systems
  • Proven IT proficiency, including experience using databases and Microsoft Office applications (Word, Excel, Outlook)
  • The ability to work both independently and collaboratively as part of a team
  • Flexibility and a proactive approach within a dynamic and evolving environment
Create a job alert for this search

Student Services Senior Administrator • Manchester, GB

Similar jobs

Senior Insolvency Administrator

DECIPHER CONSULTING RECRUITMENT LIMITEDBolton, ENG, GB
Full-time

Senior Insolvency Administrator Manchester.Corporate Insolvency | Restructuring Advisory | Career Development.A well-established and growing restructuring practice is looking to appoint a Senior In... Show more

 • Promoted

Senior Officer: Student Leadership Development

University of Manchester Students' UnionManchester, England, GB
Full-time

A leading university student organization in Manchester is looking for a Senior Officer Development Coordinator to support student leaders in their development and initiatives.The role involves coo... Show more

 • Promoted

Senior Lead, Income & Projects — Student Fees

University of Salford (Personnel)Salford, England, GB
Full-time

The University of Salford (Personnel) is seeking an Assistant Head of Income to lead the Finance team.This role involves managing a dedicated team responsible for credit control activities and tuit... Show more

 • Promoted

Senior Accounts Administrator

IntrumManchester, England, GB
Full-time

Intrum, Manchester, England, United Kingdom.Be among the first 25 applicants.Senior Accounts Administrator?.Intrum you will play a crucial role in the finance team.Are you looking for an opportunit... Show more

 • Promoted

Part-Time Deeds Administrator — Records & Docs

Eversheds SutherlandManchester, England, GB
Part-time

Eversheds Sutherland, a global law firm in Manchester, is seeking a part-time Deeds Administrator.The successful candidate will manage deeds operations and ensure client service excellence while co... Show more

 • Promoted

Sales & Logistics Administrator

NRGTech Talent Solutions LtdManchester, England, GB
Full-time

SALES & LOGISTICS ADMINISTRATOR, MANUFACTURING.CIRCA GBP27K BASIC PLUS GREAT PENSION AND BENEFITS.Major European Company offering opportunities to progress and an exciting challenge.Our client is a... Show more

 • Promoted

Administrator

Boden GroupManchester, England, GB
Part-time

Are you motivated by making tangible contributions in a fast-paced environment? A leading company in the industry is hiring an Administrator in Salford to support their compliance efforts while wor... Show more

 • Promoted

Graduate Business Support Coordinator

Get Recruited LtdCrewe, England, GB
Permanent

Graduate Business Support Coordinator.Are you an organised, proactive and detail-focused Business Support Administrator or Business Support Coordinator looking for your next opportunity?.We're look... Show more

 • Promoted

Administrator - Academic Services

GEDU Global EducationManchester, England, GB
Permanent

Administrator - Academic Services.Leeds, London, Birmingham, Manchester.GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Lee... Show more

 • Promoted

Insolvency Administrator – Lead End-to-End Cases, Study Support

Levitate Recruitment - Accountancy and Insolvency Recruitment SpecialistsBolton, England, GB
Full-time

A recruitment specialist in accountancy and insolvency is seeking an Insolvency Administrator in Bolton, UK, to manage caseloads involving Administrations and Liquidations.The ideal candidate shoul... Show more

 • Promoted

Administrator

Proactive Technical LimitedManchester, England, GB
Permanent

Administrator Required ASAP Bradford BR2.Location: Shipley, Bradford (BR2).Duration: 3 Months initially with potential for extension/permanent contract.Our ideal candidate should be competent and a... Show more

 • Promoted

Administrator (Financial Services)

Work In Progress HRMarket Drayton, England, GB
Full-time

Our NFU Mutual insurance agency is based in three sites across North Shropshire – local branches that provide trusted advice to individuals and businesses, helping them arrange, manage and renew in... Show more

 • Promoted

Client Services Administrator – Financial Services

Fintelligent SearchManchester, England, GB
Full-time

Financial services client reporting focus | Structured regulated environment | Stable role with progression or long-term fit | Strong team culture and incentives.If you are looking to build a caree... Show more

 • Promoted

Senior Administrator: Practice Operations & Client Services

Square Peg AssociatesBury, England, GB
Full-time +1

A leading recruitment consultancy is seeking a Senior Administrator to support an Accountancy Practice near Bury, England.The role involves overseeing day-to-day operations, managing client onboard... Show more

 • Promoted

Customer Services Administrator

Jumbo GroupCheadle, England, GB
Full-time

Customer Service Administrator.Do you want to join a fast growing company who values their employees and is bringing innovation into the toy and game market? Are you passionate about brands and dri... Show more

 • Promoted

Senior Insolvency Administrator

Levitate RecruitmentNewcastle-under-Lyme, England, GB
Full-time

Levitate Recruitment has been commissioned by this growing Insolvency Practice to find them an experienced Insolvency Administrator to join their Staffordshire team.Reporting to the IP, you will ma... Show more

 • Promoted

Contract Services Administrator

Mitie Group plc.Salford, England, GB
Full-time

The Contract Services Administrator plays a vital role in delivering a seamless, professional experience to all Mitie Fire & Security customers, acting as a key point of contact for both existing a... Show more

 • Promoted

Senior Salesforce Administrator

Arrow Global GroupManchester, England, GB
Full-time +1

Senior Salesforce Administrator.The Senior Salesforce Administrator is responsible for the enhancement, maintenance, and support of Arrow Global's Salesforce environments across Group central funct... Show more

 • Promoted

Administrative Assistant Admin Work From Home - Part-Time Focus Group Panelists

ApexFocusGroupStoke-on-Trent, Staffordshire, GB
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Adminis... Show more

 • Promoted

Business Administrator

Care Concern GroupSale, England, GB
Full-time

Amberley Care Home is looking for an experienced and organised.Home Manager and to line manage the Receptionist team, ensuring the smooth running of the home’s administration.The role requires exce... Show more