Senior Regional Sales Manager- London

If youre a senior retail or healthcare leader who thrives on driving performance developing high-performing teams and leading large-scale operational success this could be your next move.

This is an opportunity to join Boots Hearingcare as a Senior Regional Sales Manager leading a multi-site region to deliver commercial growth operational excellence and outstanding customer outcomes across a complex and fast-paced healthcare retail environment.

Youll take ownership of regional performance across multiple clusters leading and developing Cluster Managers while driving sales customer experience engagement and operational delivery- backed by the scale investment and innovation of Boots Hearingcare and Sonova.

This isnt just operational management- its regional leadership.

The environment

Youll operate within a senior leadership structure working closely with operational leadership support functions and regional teams to deliver a high-performing and customer-focused retail operation.

The role offers:

• Leadership of a large multi-site healthcare retail region
• Direct impact on sales growth customer experience and operational performance
• Ownership of regional KPIs budgets and strategic delivery
• Opportunity to coach and develop high-performing leadership teams
• Exposure to business transformation growth initiatives and operational improvement
• Collaboration with senior stakeholders across the wider business

This role is about leading performance not simply managing processes.

The role

As a Senior Regional Sales Manager youll:

• Lead regional clusters to deliver commercial operational and customer performance targets
• Coach develop and support Cluster Managers and regional leadership teams
• Drive sales growth productivity and continuous improvement across the region
• Monitor KPIs and implement strategies to improve underperformance
• Conduct regular cluster and store visits to assess performance and provide coaching
• Ensure exceptional levels of customer care and service quality across all locations
• Support recruitment succession planning and talent development across the region
• Manage regional budgets and operational performance
• Identify opportunities for growth revenue improvement and cost efficiencies
• Support network planning including new store openings and operational changes
• Lead engagement initiatives and help foster a high-performance culture aligned to Sonova values
• Handle escalated operational customer and people-related issues effectively

Youll be trusted to lead from the front influence performance and drive a culture of accountability engagement and continuous improvement.

Whats in it for you

• Competitive salary (DOE)
• Car Allowance
• Monthly & Annual performance related bonus
• 2530 days annual leave plus bank holidays
• Boots Discount Card
• Pension scheme & life assurance
• Flexible Benefits Box
• Telus wellbeing support confidential support inside and outside work
• Long service awards recognising your contribution
• Ongoing leadership and development opportunities

What were looking for

• Strong multi-site leadership experience within retail healthcare retail or a similar customer-focused environment
• Proven experience delivering commercial growth and operational performance
• Experience leading and developing leadership teams across multiple locations
• Strong coaching influencing and stakeholder management capability
• Comfortable managing KPIs budgets and regional performance metrics
• Ability to drive engagement accountability and continuous improvement
• Strong decision-making and problem-solving capability within fast-paced environments
• Full UK driving licence and willingness to travel extensively across the region

Desirable

• Experience within hearingcare healthcare or regulated retail environments
• Experience leading large geographically dispersed teams
• Exposure to operational transformation or business change initiatives

We care. We drive innovation. We strive for excellence. We build the best team.

#BootsHearingcare

Required Experience:

Manager

Employment Type : Full Time
Experience: years
Vacancy: 1