Talent.com
Eastlands Venue Services Limited
People Operations SpecialistEastlands Venue Services Limited • Manchester, England, UK
People Operations Specialist

People Operations Specialist

Eastlands Venue Services Limited • Manchester, England, UK
30+ days ago
Job type
  • Full-time
Job description
As People Operations Specialist you are a key member of the people team focusing on staffing and employee relations whilst supporting with recruitment and learning and development.

This role works closely with operational teamsGeneral Admission / Retail Premium / Hospitality Logistics and Culinaryto understand event resourcing needs and ensure labour is effectively planned and delivered in line with productivity and budget targets.

This role is the first point of contact for a large casual workforce to resolve any queries provide support where necessary and ensure they have a great experience whilst working with us.

Key Responsibilities


Workforce Management
  • Create and maintain staff rosters and schedules for events using a time and attendance system (Humanforce).
  • Adjust schedules as necessary to meet staffing requirements.
  • Support with addressing payroll queries
Event-Day People Operations
  • Deliver the event-day procedures for staffing operations including accreditation uniform distribution time & attendance capturing and distribution to work areas.
  • Ensure that team members adhere to all regulations venue policies and protocols throughout the event.
  • Providing welfare support to casual team members where necessary.
  • Deliver on-site reward and recognition initiatives.

Data & Reporting
  • Complete accurate and time-efficient reports including timesheets and attendance.
  • As required analyse system data conducting regular audits to identify and address any discrepancies or inconsistencies.
Employee Relations
  • Support team members with any queries they may have whilst fostering a positive work environment.
  • Support with ER case work as required.
Recruitment
  • Play an active role in the recruitment and onboarding of team members including the support of recruitment events.
Training & Development
  • Assist the Training & Development team to coordinate training sessions workshops and other learning opportunities to enhance skills and performance.
Audits & Compliance
  • Support to ensure compliance with UK employment law company policies and industry regulations updating policies where necessary.
Communications
  • Monitor the People Operations mailbox ensuring queries are answered with accuracy and in a timely manner.
  • Communicate with team members with compassion honest and empathy
Culture
  • Actively contribute to building a culture that champions diversity inclusion and wellbeing.


Skills Knowledge & Expertise


  • Proven experience in staff scheduling or workforce planning ideally within hospitality events or a casual labour environment.
  • Proficient in using workforce management or time & attendance systems (e.g. Humanforce.).
  • Excellent organisational skills with the ability to manage high-volume rostering respond to last-minute changes and remain calm under pressure.
  • Strong communication skills with the ability to respond to queries from a large and diverse casual workforce with empathy clarity and professionalism.
  • Basic understanding of payroll processes including timesheet validation and query resolution.
  • Confident using MS Office especially Excel and comfortable working with data.
  • Demonstrated commitment to inclusivity welfare and staff engagement including experience supporting reward and recognition activity or wellbeing initiatives.
  • Willing and able to work flexibly including evenings and weekends in line with event schedules.


Job Benefits


  • Private Medical Insurance (Vitality) including Virtual GP access and rewards
  • Group Life Assurance 4x salary paid to your nominated beneficiary
  • Birthday Day Off an extra day to celebrate
  • Complimentary Meals on Shift breakfast lunch fruit and hot drinks
  • Access to discounted Tickets at Co-op Live subject to availability
  • Employee Assistance Programme & Wellbeing Platform including counselling support
  • Employee Discounts Platform (Blackhawk) cashback and savings across major retailers
  • Company Pension Scheme
  • Generous Holiday Allowance plus bank holidays
  • Career Development Opportunities with progression across the campus








Required Experience:

IC


Employment Type : Full-Time
Experience: years
Vacancy: 1
Create a job alert for this search

People Operations Specialist • Manchester, England, UK

Similar jobs

People Operations Manager: High-Impact HR Leader

GetRecruited UK LtdManchester, England, GB
Full-time

Get Recruited UK Ltd is partnering with a growing group business based in Trafford Park, Manchester.They are seeking an experienced HR Manager to lead the operational HR function, manage a small HR... Show more

 • Promoted

Director, People Services Delivery & Transformation

Fitch GroupManchester, England, GB
Full-time

As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial m... Show more

 • Promoted

People Operations Manager (HR Manager)

Get Recruited (UK) LtdManchester, ENG, GB
Full-time

HR MANAGER / PEOPLE OPERATIONS MANAGER.UP TO £50,000 + EXCELLENT BENEFITS.Are you an experienced, hands-on HR Manager who thrives in a fast-paced, high-volume operational environment?.Get Rec... Show more

 • Promoted

People Partner

Outcomes First GroupBolton, England, GB
Full-time +1

Get AI-powered advice on this job and more exclusive features.This range is provided by Outcomes First Group.Your actual pay will be based on your skills and experience — talk with your recruiter t... Show more

 • Promoted

Research Team Lead: People & Performance Coach

QuantumaBolton, England, GB
Full-time

A leading consultancy firm in Bolton seeks a Research Team Leader to manage a team of Analysts.The successful candidate will enhance team performance and development, ensuring a culture of trust an... Show more

 • Promoted

People & Culture Leader for High-Growth Infra & Energy

InfraBeManchester, England, GB
Full-time

Our client is a fast-growing infrastructure and energy transition business, focused on building and operating a nationwide network of sustainable, future-ready assets across the UK.Founded in the l... Show more

 • Promoted

Operations Team Lead - People-First Mentor in Manchester

TaskUsManchester, England, GB
Full-time

TaskUs is seeking an Operations Team Lead in Manchester.In this role, you will provide mentorship, guidance, and career development to your team.You will lead a high-performing team, implement esca... Show more

 • Promoted

People Business Partners

United Infrastructure LtdWater, England, GB
Full-time

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects across the utility and social infrastructure sectors.Our team of highly ski... Show more

 • Promoted

People Growth & Experience Lead

Informed SolutionsAltrincham, England, GB
Full-time

Informed Solutions is seeking a People Development & Experience Lead to shape and deliver colleague development, employee experience and engagement across the organisation.You will partner with lea... Show more

 • Promoted

People Partner

Medlock PartnersManchester, England, GB
Permanent

Direct message the job poster from Medlock Partners.Co-Founder | HR Recruiter ǀ Human Resources ǀ Senior Leadership ǀ Middle Management ǀ Commerce & Industry ǀ North West ǀ Manchester.Either Manche... Show more

 • Promoted

ER-Focused People Partner — High-Growth Scaleup

HometreeStoke-on-Trent, England, GB
Full-time

Hometree is seeking a People Partner in Stoke-on-Trent to manage employee relations and support teams across their cover businesses.This role is vital for driving the integration of recent acquisit... Show more

 • Promoted

People Strategy Partner — HR Generalist

Adjacency Recruitment LtdWest of England, England, GB
Full-time

Adjacency Recruitment Ltd is offering an exciting opportunity for a HR Generalist based in South Gloucestershire.The role involves delivering a complete HR service in a growing business and collabo... Show more

 • Promoted

Strategic SAP SuccessFactors & People Systems Lead

Medlock PartnersManchester, England, GB
Full-time

Medlock Partners are recruiting an experienced SAP SuccessFactors & People Systems Manager to lead the development, support and optimisation of its HR technology landscape.You will manage a small s... Show more

 • Promoted

People Operations Manager (HR Manager)

GetRecruited UK LtdManchester, England, GB
Full-time

HR MANAGER / PEOPLE OPERATIONS MANAGER.UP TO £50,000 + EXCELLENT BENEFITS.Are you an experienced, hands-on HR Manager who thrives in a fast-paced, high-volume operational environment?.Get Recruited... Show more

 • Promoted

People & Culture Specialist — Hybrid HR & Onboarding

RavagoManchester, England, GB
Full-time

Ravago is looking for a People & Culture Officer to join their team in Manchester.This role involves supporting HR processes across the employee life cycle while acting as the primary contact for P... Show more

 • Promoted

People Partner

Manchester City Football ClubManchester, England, GB
Full-time

Based in Manchester, this role plays a key part in shaping and delivering people priorities across the business.Acting as a trusted adviser to leaders, you will help turn people priorities into pra... Show more

 • Promoted

People Systems & AI Specialist - FTC 6 months

Made TechManchester, England, GB
Temporary

People Systems & AI Specialist - FTC 6 months.Any UK Office Hub (Bristol / London / Manchester / Swansea).Salary - £45,000 per year pro rata.Made Tech is a technology company, and our People functi... Show more

 • Promoted

People Development & Experience

Informed SolutionsAltrincham, England, GB
Full-time

Join Informed Solutions and help shape how our people learn, grow and thrive.We're looking for an experienced People Development & Experience professional to lead the evolution of colleague develop... Show more

 • Promoted

Senior People Business Partner

FRASERS GROUP FINANCIAL SERVICESClayton-le-Moors, England, GB
Full-time

Senior People Business Partner – the senior strategic partner to the FGFS Executive and Senior Leadership Team.The role will provide expert people insight, employment law guidance, and organisation... Show more

 • Promoted

People Business Partner

Adjacency Recruitment LtdWest of England, England, GB
Full-time

Fantastic opportunity for a HR Generalist to deliver anend-to-endHR service for a growing business based in South Gloucestershire.Working in a friendly and fabulous team the successful candidate wi... Show more