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Kevin Theobald Recruitment Agency
Project CoordinatorKevin Theobald Recruitment Agency • Hounslow, Middlesex, UK
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Project Coordinator

Project Coordinator

Kevin Theobald Recruitment Agency • Hounslow, Middlesex, UK
30+ days ago
Job type
  • Full-time
Job description

We are recruiting for our client based near to Heathrow, a Project Coordinator or someone with Multi Modal knowledge within a Freight Forwarding environment

This is a Mon to Fri position, 9-530pm - Ideally you will have 5-10 years experience and Salary £38-50k depending on experience

Outline of the role:

Maintain Customer Service Import & Export, ensures (within the functional scope) operational excellence, high productivity and customer satisfaction.

Duties Include:

  • Dealing with multimodal transport operations(Road, sea, air, import, export, warehousing, out of gauge cargo
  • Order acceptance
  • Operations consulting, planning & scheduling
  • Service decision
  • Ad hoc quotation to customers
  • Urgent deliveries controlling, reporting
  • Follow-up on cargo customs clearance and timely delivery
  • File opening
  • Pick-up arrangement
  • Booking
  • Booking of direct/back to back shipments with carrier
  • Customer Inquiries
  • Operational Job Costing
  • Arrival notification to customer
  • Coordination of transit shipments activities
  • Receiving of customer’s instructions
  • Cooperation with customs subcontractor and control on its activities
  • Provide Track & Trace info
  • Irregularity management/handling within his/her responsibility
  • Assure Temporary import / export files controlling / letters submitting.
  • Maintain area standard operational processes
  • Ensure customer retention and customer satisfaction
  • Provide forwarding / logistic support to sales
  • Provide performance on operational excellence and initiate corrective measures
  • Assure operational excellence within his/her responsibility
  • Assure the correct and full use of operation enabling applications

Requirements & Skills

Knowledge (air / logistics / SCM) preferably in Projects – Oil & Gas, mining, energy sectors.

Communication & Interpersonal skills

Customer minded

Educational background & work experience

Preferable Operational industry experience

Preferably international working experience

Language skills: Fluent in English

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Project Coordinator • Hounslow, Middlesex, UK

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