The Damage Manager is responsible for managing the entire vehicle damage function within a commercial fleet of 7000 vehicles. This role leads a dedicated team overseeing damage claims repair coordination and customer recharging ensuring efficient and compliant processes while maximising recharge recovery. You will foster strong relationships with customers and suppliers and drive continuous improvement in damage management performance. Sound like your next challenge Join Team Orange.
YOUR ROLE AT SIXT
You lead manage and develop a team of Billing & Recharge Agents and Damage Claims Agents
You oversee the full damage lifecycle from incident report to case closure ensuring compliance with SLAs
You act as escalation point for complex or high-value damage cases and approve settlements above agent authority
You maintain and develop relationships with bodyshops and repair networks alongside the Senior Vehicle Repair Manager
You drive recharge recovery targets and produce detailed monthly reporting on damage volumes and financials
You ensure all damage processes comply with company policy legislation and contractual obligations
YOUR SKILLS MATTER
Experience You have proven leadership experience in fleet insurance or claims environments
Commercial Awareness You understand recharge and cost recovery principles deeply
Communication You excel in stakeholder management and dispute resolution
Analytical Skills You are able to analyse data and produce meaningful management reports
Attention to Detail You maintain high accuracy in handling damage cases and financial transactions
Knowledge Ideally you have experience with vehicle damage assessment bodyshop networks or insurance claims
WHAT WE OFFER
Competitive Reward Package
Attractive base salary with a performance-based bonus
Time Off & Financial Security
Up to 22 days holiday plus bank holidays pension scheme and life assurance.
Wellbeing & Support
Employee Assistance Programme and access to wellbeing resources.
Career Development
An entrepreneurial flat management structure with direct access to decision-makers and genuine opportunities to grow your career.
Additional Information :
About us:
We are a globally leading mobility service provider with a revenue of 4.00 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (taxi ride and chauffeur services) and SIXT (car subscription) giving our customers access to our fleet of 350000 vehicles the services of 4000 cooperation partners and around 5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2000 rental stations. At SIXT top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
Remote Work :
No
Employment Type :
Full-time
Experience: years
Vacancy: 1
Damage Manager • Manchester, England, UK
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