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Pertemps
Patient Service Administrator 002Pertemps • Kingsland Place, United Kingdom
Patient Service Administrator 002

Patient Service Administrator 002

Pertemps • Kingsland Place, United Kingdom
20 days ago
Salary
£24,500.00 yearly
Job type
  • Full-time
Job description


Pertemps are recruiting for multiple, Customer focused Administrators to join a leading Health Services Provider. The successful candidates will be providing administrative support to assist in the continuous operational delivery of our client, dealing with colleagues in a professional manor, taking telephone calls, booking appointments and signposting individuals to the next stage of support.



Responsibilities as a Customer Administrator:



  • Providing frontline telephone and email support to ensure a smooth journey and high-quality care.

  • Booking appointments for customers as required.

  • Working through email enquiries and escalating as required.

  • Dealing with enquiries, answering queries, calls and escalating to relevant departments.

  • Appropriately and sensitively deal with professionals, customers and clients.

  • Always adhere to strict policies regarding confidentiality and compliance.

  • Ensuring all information is recorded accurately on your system.



Requirements:

  • A minimum of 1 years relevant Administration experience.

  • Experience using MS office.

  • Good communication skills.

  • Ability to prioritise.

  • Clear understanding of confidentiality and handling sensitive information.

  • Self-sufficient and a problem solver.

  • Happy to undertake a DBS check.



The Role:

  • Fully remote, home based (all IT equipment will be provided).

  • Monday – Friday, 9am – 5pm with 1 hour for lunch.

  • Salary of £24,500

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Patient Service Administrator 002 • Kingsland Place, United Kingdom

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