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crooton
IT Engineercrooton • Grantham, LIN, gb
IT Engineer

IT Engineer

crooton • Grantham, LIN, gb
7 days ago
Salary
£32,705.97 yearly
Job type
  • Permanent
  • Quick Apply
Job description
Job Description

IT Engineer - (Hybrid)

Location: Grantham, Lincolnshire - HQ Grantham (Based in the Grantham Office with some flexibility to work from home on occasion)

Salary: £32,705.97 per annum + excellent benefits

(12-Month FTC) x 2 Positions (possibility that one role may go permanent at the end of the FTC)

Hours: 39 hours per week

Benefits: Flexi-time, 25+ days annual leave, Early Pay, Cycle to Work, Blue Light Card


The Role


We are looking for a proactive IT Engineer to join a small, collaborative IT team. You will act as a key escalation point for complex 2nd line incidents, ensuring our hardware, software, and cloud networks remain secure and reliable.

This isn't just a ticket-clearing role; you’ll have the opportunity to work on diverse IT projects and help shape our technical infrastructure.


Key Responsibilities


  • Technical Support: Resolve escalated incidents across hardware, software, and networks.
  • M365 Administration: Manage Microsoft 365 and related cloud technologies.
  • Security & Compliance: Maintain systems in line with data protection and security standards.
  • Documentation: Develop SOPs and knowledge base articles to streamline operations.
  • Project Support: Assist the IT Manager with infrastructure and deployment projects.


What You’ll Need


  • Strong experience in 2nd line technical support.
  • Deep familiarity with Microsoft 365 administration.
  • A methodical approach to problem-solving and troubleshooting.
  • Excellent communication skills and a "tech-curious" mindset.


Why Apply?


  • Variety: Move beyond basic support into project-based work.
  • Collaboration: Join a supportive team where your ideas are encouraged.
  • Impact: Take ownership of systems and influence how IT is delivered.


We are an equal opportunities employer. We reserve the right to close this vacancy early if a suitable candidate is found.


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IT Engineer • Grantham, LIN, gb

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