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The Joseph Rowntree Foundation
Former Tenancy Arrears OfficerThe Joseph Rowntree Foundation • York, North Yorkshire, UK
Former Tenancy Arrears Officer

Former Tenancy Arrears Officer

The Joseph Rowntree Foundation • York, North Yorkshire, UK
3 days ago
Job type
  • Full-time
  • Temporary
Job description

*Please note that we do not currently offer any Tier 2 sponsorship*

Temporary 12 months Fixed Term Contract, Full Time (35 hours per week)

Ready to make a real impact? Join us as a Former Tenant Arrears Officer and help us tackle outstanding debt that makes a difference to our communities.

Joseph Rowntree Housing Trust (JRHT) is seeking a highly motivated and resident focused individual to join our excellent Neighbourhoods teams to support with the recovery of Former Tenant Arrears.

About the Role

Join us in a role where every conversation counts. Youll be responsible for recovering rent, service charges, and repair costs from former tenants while working with them to build sustainable repayment plans and strengthen their budgeting skills.

In this vital position, youll support our Income Collection Team Managers in auditing former tenant debt and reducing arrears at the point of tenancy termination. By working hand-in-hand with Rent Officers and our repairs and maintenance teams, youll help create a clear, joined-up strategy for tackling bad debt.

You will:

  • Analyse resident feedback to identify trends, risks and opportunities.
  • Prepare clea...
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Former Tenancy Arrears Officer • York, North Yorkshire, UK

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