Member Services Administrator (PCN) PIVOTAL
London United Kingdom
InMotion Ventures 3 Ltd
About us
InMotion Ventures 3 brings together two innovative brands PIVOTAL and THE OUT with a shared mission to redefine how people access and experience Jaguar and Land Rover vehicles.
While each brand offers a distinct service both are focused on delivering a seamless flexible and premium customer experience.
PIVOTAL is transforming car ownership through a flexible subscription model giving members access to the latest vehicles with a simple monthly payment that covers everything.
THE OUT is reinventing car rental in London by delivering high-end vehicles to customers doors. No rental desks no hidden fees just a smooth first-class experience.
About the Role
As a key member of our Customer Service team you will play an important role in supporting both brands. This position requires a proactive self-motivated individual with a strong work ethic who is comfortable working independently while also contributing to a collaborative team environment.
You will need to be extremely organised with excellent attention to detail and able to work on your own initiative to support our customers who have obtained a Parking Charge Notice alongside other documentation requests.
This role is mainly remote with occasional visits to our Old Street (London) office.
Skills & Experience
Essential Attributes
Alongside a supportive and collaborative culture we offer:
By applying to this position you agree to allow InMotion Ventures 3 Ltd (Abbey Road Coventry CV3 4LF ) to collect store and process your resume contact details and any other personal data that you submit. If InMotion is providing recruitment services to a third-party you also extend this permission to our end client.
We will process this data for recruitment purposes only. The data will be stored in our Applicant Tracking System (which stores data in the U.S and is fully compliant with EU data protection laws) and we will not share it with anyone else.
We would like to keep this data until our open role is filled and may choose to keep it in our database for future roles for up to 12 months.
Heres a link to this policy you will find information about our compliance with GDPR (data protection law.) You can find how to send us a request to let you access your data that we have collected request us to delete your data correct any inaccuracies or restrict our processing of your data. You also have the right to lodge a complaint about the way we handle your data.
Required Experience:
Unclear Seniority
Member Services Administrator, PIVOTAL • London, England, UK
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