Senior Administrator

Job overview

An exciting opportunity has arisen within Stockport Talking Therapies to manage, supervise and support the admin team.

You will manage the day to day running of the office ensuring the service runs at its best. You will possess excellent communication and organisational skills and are able to work on your own initiative and as part of a team.

If you are someone looking to develop your career in management this would be an excellent opportunity. Please remember to obtain permission from your current line manager to apply for this position.

Please note: this role is onsite and not suitable for hybrid working.

Main duties of the job

Main Duties and Responsibilities:

• To ensure a comprehensive, effective clerical service is provided and implementation of admin systems, procedures and policies are adhered to.
• To support the Manager to ensure that Key Performance Indicators are effectively monitored.

Please see job description for further information.

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport, Tameside and Glossop. Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

Our ambition is to maximise people’s potential and we aim to promote an inclusive environment and improve the diversity of our workforce so our people truly represent the communities we serve.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

We can offer a range of benefits and opportunities, including:

1. Generous annual leave entitlement for Agenda for Change
2. Flexible working opportunities to support your work/life balance
3. Access to Continued Professional Development
4. Involvement in improvement and research activities
5. Health and Wellbeing activities and access to an excellent staff wellbeing service
6. Access to staff discounts across retail, leisure and travel

Detailed job description and main responsibilities

Please read Job Description and Person Spec for full details. If you have any questions please get in touch.

Person specification

Education / Qualifications

Essential criteria

• NVQ 4 Business and Admin or equivalent experience

Desirable criteria

• Qualifications and experience in office management

Experience

Essential criteria

• Management/supervision Experience
• Administrative / Secretarial experience in an office environment
• Experience in a position demanding excellent organisational skills.
• Use of Excel and able to interpret statistical information

Desirable criteria

• Previous experience of NHS

Knowledge

Essential criteria

• Knowledge of MS Office Applications
• Delegation and Management Skills
• Implementation of Admin Procedures
• Knowledge of PcMis, Paris and PcPlus

Skills and Abilities

Essential criteria

• Excellent Communication Skills
• Problem solving skills
• Able to prioritise own work and that of others
• Able to negotiate, motivate and liaise effectively
• Able to manage own workload, prioritise own work and meet deadlines

Work related circumstances

Essential criteria

• Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs. Willing to carry out all duties and responsibilities of the post in accordance with the organisations Equal Opportunities and Equality and Diversity policies. Appointments to regulated and controlled activities require an enhanced DBS disclosure.

Desirable criteria

• Willing to undertake training

📝 Application support - We recommend tailoring your application to each role you apply for, particularly your supporting information. This gives you the best chance of success. Your supporting information should clearly explain, with examples, how your skills and experience meet the essential and desirable criteria for the role.

We understand that some candidates may use AI tools to help prepare their application. This is not restricted, however, any AI support should only be used to enhance your own writing and must reflect your genuine skills and experience. You will be asked to talk about your application at interview. Applications that contain false or misleading information may be removed from the recruitment process.

We also offer virtual application support sessions each month, where you will learn some hints and tips to support you in completing your application form. To secure your place, and to find out more visit the on our website.

🌍 Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the

📬 After You Apply - Once your application is submitted, you’ll receive updates via email. Shortlisting is based on how well you meet the criteria outlined in the person specification. Only shortlisted candidates will be invited to interview, and invitations will be sent by email.

✅ If You're Offered the Role - If successful, the hiring manager will contact you directly with a verbal offer. They will then notify the Recruitment Team and submit the necessary paperwork. You’ll receive a formal conditional offer via email

🔍 Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre-employment checks in line with . These include:

• Identity verification
• Right to work check
• Disclosure and barring service (DBS)/Criminal record check (dependent on role)
• Professional registration and/or qualification check
• Occupational health assessment
• Employment history and reference validation

All applicants external to Pennine Care NHS Foundation Trust will be required to provide their to cover the most recent three years employment. This information will used to validate employment history and references.

If you require sponsorship, we will assess your eligibility based on current If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.

🚀 Once Checks Are Complete -

The Recruitment Team will coordinate with you and the hiring manager to confirm a start date. You’ll be booked onto a Trust Welcome Session and receive your Pennine Care NHS Terms and Conditions.

📣 Additional Information -

We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.

If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.

If you need reasonable adjustments during the recruitment process, please contact us on 0161 716 3181 as early as possible so we can support you.

Please note:

• We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.

• We may close this vacancy early if we receive a high volume of applications. If you have a disability or long‑term health condition and need extra time or adjustments to complete your application, please contact us as soon as possible. We will ensure you are not disadvantaged where a reasonable adjustment is appropriate.