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Operations ManagerRELOcruitment • Glasgow, Lanarkshire, GB_SCT
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Operations Manager

Operations Manager

RELOcruitment • Glasgow, Lanarkshire, GB_SCT
13 days ago
Job type
  • Full-time
  • Permanent
Job description

We are recruiting on behalf of a well-established, client-focused relocation and removals business specialising in office and commercial relocations across Glasgow and the surrounding region. This is a hands-on leadership role at the heart of their operations — ideal for an experienced warehouse or operations manager who thrives in a fast-paced, service-driven environment.

You’ll take ownership of daily operational and warehouse activity, drive service excellence for major commercial clients, and act as deputy to the Head of Relocation Services — making this an excellent platform for someone with clear ambitions to step up.

The Role

  • Lead all warehouse and operational activity across Glasgow, ensuring seamless delivery of office and commercial relocation projects.
  • Manage storage, inventory, dispatch, and asset traceability to the highest standards of accuracy and efficiency.
  • Coordinate schedules, resources, and diary management to meet fluctuating client demand across corporate accounts.
  • Serve as the primary operational point of contact for key clients, ensuring service levels consistently exceed expectations.
  • Drive continuous improvement in “white glove” service delivery — quality, flexibility, and client focus are non-negotiable.
  • Use operational data and KPIs (utilisation, turnaround time, stock accuracy) to identify trends and lead improvements.
  • Lead, coach, and develop your warehouse and operational team — building a culture of accountability and collaboration.
  • Ensure full compliance with Health & Safety requirements across all warehouse and operational activity.
  • Act as deputy to the Head of Relocation Services, providing cover and leadership support as required.

What We’re Looking For

  • Proven leadership experience in warehouse, logistics, or operational management — ideally within removals, relocation, or a service-led environment.
  • Strong understanding of warehouse processes, inventory management, and operational scheduling.
  • A customer-first mindset with a track record of delivering high-quality service to major commercial clients.
  • Data-driven and analytical, with the ability to use operational insight to drive efficiency and improve outcomes.
  • Confident operating from shop floor to senior stakeholder level — you lead by example.
  • Excellent communication and stakeholder management skills.
  • Counterbalance/Reach Truck licence is desirable but not essential.

What’s on Offer

  • £32,000 base salary.
  • A Glasgow-based, full-time permanent role within a respected and growing relocation business.
  • A genuine pathway to senior leadership as natural successor to the Head of Relocation Services.
  • The opportunity to make a real impact in a hands-on, varied operational management role.
  • A team culture where accountability, quality, and recognition are at the forefront.

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Operations Manager • Glasgow, Lanarkshire, GB_SCT

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