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Cox Automotive Europe
Associate Application Support AnalystCox Automotive Europe • Leeds, England
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Associate Application Support Analyst

Associate Application Support Analyst

Cox Automotive Europe • Leeds, England
9 days ago
Job type
  • Full-time
Job description
Hybrid – Leeds or Manchester (2 days in office) Join a team where technology keeps the business moving At Cox Automotive, our Product & Technology teams power the digital solutions behind everything we do across the UK and Europe. We’re looking for an Associate Application Support Analyst to join our growing Service & Infrastructure function—someone who enjoys solving problems, collaborating with others, and making a real impact on business-critical systems. What you’ll be doing As part of our Application Support team, you’ll play a key role in keeping our applications running smoothly and our users supported. * Monitor and maintain application performance, ensuring systems are reliable and available * Investigate, troubleshoot, and resolve incidents quickly and effectively * Collaborate with engineering, infrastructure, and product teams to deliver fast resolutions * Support upgrades, patches, and deployments with minimal business disruption * Create and maintain technical documentation and knowledge base articles * Identify recurring issues and suggest improvements to systems and processes * Provide high-quality, customer-focused support to internal and external users What we’re looking for We’re keen to hear from people who are curious, collaborative, and eager to learn. You’ll bring: * Experience (or strong interest) in application support within an IT environment * Solid troubleshooting and problem-solving skills * Some knowledge of SQL Server, T-SQL, APIs, or system integrations * Understanding of networking basics (DNS, VPN, firewalls) * Familiarity with tools like ServiceNow, Splunk, or New Relic (or similar) * Strong communication skills—able to explain technical issues clearly * A proactive mindset with a genuine enthusiasm to develop your skills * Work on business-critical applications that make a real impact * Grow your career in a supportive, technology-driven environment * Collaborate with a wide range of teams across product, engineering, and infrastructure * Be encouraged to suggest improvements and drive change * Enjoy a flexible hybrid working model Who you are * Takes ownership and prides themselves on delivering great service * Enjoys solving problems and digging into root causes * Builds strong relationships and works well in a team * Is adaptable, positive, and always looking to learn Ready to get started? If you're looking to kick-start or grow your career in application support within a fast-paced tech environment, we’d love to hear from you. #J-18808-Ljbffr
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Associate Application Support Analyst • Leeds, England

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