HR Business Partner

Job Title: HR Business PartnerResponsible for: Day to
day management of the HR Team (Including Administration/Payroll & Recruitment)
Key relationships: Director of People and Culture, Managers of the Business
Reporting: Director of People and Culture
Who we are
Loveday & Co. offers over 100 years of combined experience in elderly care, healthcare and hospitality. Loveday is recognised as the premier provider of luxury care services in London. We are passionately devoted to enhancing the lives of our members and their families. We blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do. Based on the success of our award winning first home in Chelsea Loveday, is expanding across London with both additional properties and innovative new services for seniors.

The Mission
We are passionately devoted to enhancing the lives of our members and their families. We blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do. Based on the success of our award winning first home in Chelsea Loveday, we are expanding across London with both additional properties and innovative new services for seniors.
About the Role
Reporting to the Director of People
and Culture, manage the day to day activities of the HR team to provide
the company with first class service from the department. The role will advise
on best practice HR and where necessary takes a hands-on role in dealing with
case work.

Key responsibilities of the HR Business Partner:

• Assist the Director of People and
  Culture in delivering a comprehensive HR service to the business


• Lead
  on the development and delivery of internal work systems and processes,
  proposing innovative ways to improve existing ones


• Partner
  with the HR Teams in driving process consistency and efficiency across all
  residences.

• Manage the end-to-end recruitment process, advising on
  recruitment and ensuring delivery of a positive candidate experience


• Assist in the implementation an annual agenda for HR strategy along
  with the Director of People and Culture in line with the business plan.
  Ensure HR plans support the needs of the business but are also flexible
  enough to cope with changes in the organisation, as and when they occur


• Assist with the LovedayWay and
  Investors in People.


• Ensure all staff are onboarded and
  offboarded in line with the company processes


• Ensure all staff receive
  appraisals/ Job chats in accordance with company policy and monitor
  probationary periods.


• Ensure the HR department is fully
  compliant in line with CQC requirements


• Carry our monthly audits to ensure
  compliance of all Right to works and DBS checks and File audits in line
  with CQC requirements.


• Ensure all employee files are up
  to date.


• Employee Relations - Managing absences, disciplines, grievances,
  sickness etc. Measure employee satisfaction and identify areas that
  require improvement


• Performance Management - Coaching Managers on performance
  management issues and processes


• Update the Director of People and Culture on all matters arising.


• Produce monthly reports for the dashboard


• Support the L&D team and provide guidance on development for
  Managers and their teams in conjunction with the Operations department.


• Conduct occupational health
  referrals and providing pastoral support and advice to employees



• Recruitment & retention - Managing talent and succession planning;
  taking overall responsibility for the recruitment activity and campaigns
  working alongside the HR Administrator ensuring that all required checks
  are carried out.


• Position our brand as an employer of choice through
  effective recruitment strategies that attract talent and build a talent
  pool for effective succession planning within the business.


• Liaise with the Finance team in relation to the operation of the
  payroll function ensure al Payroll data are submitted to the Payroll team
  in time.


• Ensure all company policies and procedures are up to date in line with
  current employment law. Provide relevant policy updates to Managers


• Deal with complex disciplinary/grievance and HR issues.


• Managing priorities between casework and projects


• Preparing and maintaining job documentation, and
  company salary structure systems.


• Carry out quarterly salary benchmarking exercise.


• Develop the HR Administration
  function to meet the demands of the business.


• Manage the HR database and
  functionality – ensure all database are accurate and up to date.


• Assist the Director of People and Culture in carrying
  out Performance reviews and establishing development plans for the
  individuals.


• Conduct discovery days with University and Colleges


• Where required, assist the team with training delivery.


• Undertake any reasonable request by the management.


• Ensure confidentiality is maintained in the department
  and on site.

This
role profile is not exhaustive; it will be subject to periodic review and may
be amended to meet the changing needs of the business.

Skills Required/Desired:

• Superb
  communication skills honed in business partnering/advisory roles


• Examples
  of adding value as both an individual contributor and active team member


• Ability to
  build rapport with the team.


• Ability to
  represent the Human Resource function as part of the bigger business
  picture


• Confident
  in advising Managers on all aspects of people management and development.


• Demonstrable
  experience in managing ER and other relevant HR projects

• Set
  priorities for the admin team in line with the business requirements


• Able to
  establish a creditable HR team with a team of motivated individuals

• Strong
  understanding of employment law


• Minimum 5
  years experience in similar role


• CIPD qualification


• Background in
  Healthcare and/or Private Hospitals

• A
  professional and commercial approach to HR, with the ability to deliver
  high employee satisfaction, appropriate development and reward for
  individuals.

Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.