Marketing Manager

£35,000- £45,000 (based on experience) | Full-time | Permanent | Ipswich - in office At Fleximize, we’ve lent over £500 million to small businesses across the UK, won multiple awards, and helped thousands of business owners fulfil their ambitions — but we’re just getting started. Our mission is to make life better for business owners through flexible funding, unrivalled customer support, and meaningful engagement at every stage of their journey. As we continue our next phase of growth, we’re looking for an experienced Audience Engagement Manager to take ownership of how we connect with our audiences through email marketing, events, and campaigns. The Role As Marketing Manager, you will be responsible for leading the execution of Fleximize’s marketing activity across channels, with clear ownership of people management, website performance, marketing budgets, and CRM‑driven customer journeys. You’ll manage and develop the marketing team, oversee the performance and optimisation of our website, and use data and automation to drive customer acquisition, engagement, and retention. This is a senior, hands‑on role for someone who combines leadership with strong commercial thinking and a focus on measurable results. * Marketing Strategy & Delivery: Lead the execution of the marketing strategy, translating business objectives into activity that drives customer acquisition, engagement, and retention. * People Management & Development: Line‑manage and develop members of the marketing team, providing clear direction, regular feedback, and support to build a high‑performing, collaborative team. * Website Ownership & Performance: Take full ownership of the Fleximize website, ensuring content is accurate, on‑brand, SEO‑optimised, conversion‑focused, and continuously improved. Work with internal teams and external agencies to deliver enhancements and updates. * Customer Acquisition & Retention: Plan and deliver marketing activity that attracts new customers and nurtures existing ones, using performance data and audience insight to optimise the full customer lifecycle. * CRM & Marketing Automation: Own and optimise CRM and marketing automation activity, supporting segmentation, lifecycle communications, and personalised campaigns that improve engagement and retention. * Email Marketing & Campaign Management: Own and deliver email marketing campaigns end‑to‑end, including planning, segmentation, content, scheduling, and performance optimisation. Use CRM and marketing automation tools to drive engagement, nurture journeys, and improve acquisition and retention outcomes. * Budget Management: Manage the marketing budget, ensuring spend is allocated effectively, delivers value for money, and supports priority campaigns and business goals. * Campaign Planning & Delivery: Oversee integrated marketing campaigns from briefing through to delivery and evaluation, ensuring deadlines, quality, and ROI are met. * Performance Measurement & Reporting: Track and report on key metrics including website performance, campaign results, acquisition costs, engagement, and retention. Use insight to inform decisions and improve outcomes. * Cross‑Functional Collaboration: Work closely with sales, product, CRM, content, and customer teams to ensure consistent messaging, joined‑up journeys, and clear commercial impact. * Agency & Supplier Management: Manage relationships with agencies and suppliers, ensuring high‑quality output, clear expectations, and strong performance against objectives. * Event Management: Plan and deliver a programme of high‑quality events, managing end‑to‑end delivery, budgets, suppliers, and performance to drive engagement, lead generation, and commercial impact. What were looking for Ideally youll have; * Proven experience in a Marketing Manager or senior marketing role * Demonstrable experience managing and developing people * Strong experience owning and optimising a website * Hands‑on experience managing marketing budgets * Solid knowledge of CRM systems and marketing automation platforms * Experience managing email marketing campaigns, including campaign planning, segmentation, and performance optimisation * A clear understanding of customer acquisition and retention strategies * Strong analytical skills and confidence working with performance data * Excellent communication and stakeholder‑management skills * A proactive, organised mindset and the ability to balance strategic thinking with hands‑on delivery * Experience planning and delivering large‑scale, multi‑channel marketing campaigns, including combinations of digital, paid media, content, email, events, video, and social. * Comfortable managing multimedia campaigns from concept through to delivery, working with internal teams, agencies, and external suppliers. * Experience briefing and overseeing creative assets such as video, motion graphics, and campaign visuals. * Strong understanding of attribution, performance measurement, and optimisation across complex campaign activity. * Experience launching or re‑launching products, services, or major marketing initiatives. * Background in B2B, financial services, or regulated industries. * Experience scaling marketing activity in a growing or fast‑moving business. Plus, youll be: Open, honest, positive, and upbeat. Warm, friendly, and approachable. Highly organised - enjoy working in an ever-changing and challenging environment - things change quickly here, and new plans need to be spun and executed to a high standard, at speed. In return youll get There are plenty of reasons to join us at Flex HQ. From our modern waterfront office (with a fully-stocked kitchen) to our staff perks, including private medical insurance, employee benefit scheme, and more. Were a friendly bunch at Fleximize, with regular team events and socials, and we’re excited to welcome you into the family. You can expect: * Generous holiday entitlement: we offer 25 days holiday entitlement, with the added flexibility to buy and sell annual leave days. You get your birthday off too! * Professional development: career advancement is as important to us as it is to you. We offer training courses and qualifications to develop your skills and knowledge. Taking time to attend webinars and in‑person seminars that can help you in your role is also encouraged. * Healthcare benefits: all team members get private healthcare as standard, which can even be extended to cover your family. We also offer company death‑in‑service insurance and an enhanced maternity pay scheme. * Perks & discounts: everyone gets access to exclusive discount codes and offers on hundreds of high‑street and online stores. * Free breakfast every day: our kitchen is filled with fresh fruit, cereals, and other goodies to start your day right. * Team socials: regular team outings give us all a chance to have fun and relax, whether it’s an escape room, theme park, football match, or evening at the local restaurant. The interview process Our interview process involves three stages: * Face‑to‑face interview (45 mins – 1 hour): If the hiring manager feels you’re a good fit from the initial chat, you’ll be invited to a face‑to‑face interview at Fleximize HQ. * Skills task: this stage consists of a role‑specific test that will be either conducted at the time of the interview or sent via email for completion over a couple of days. * Meet the team: if you get to this stage, you will be invited to go into the office to meet the team. This will allow both parties to set expectations and ensure the role is a good fit for the candidate. Ready to apply? To apply, please email your CV and cover letter to lorna.munsami@fleximize.com. Want to find out more? Click the button below to find out more about life at Flex HQ. J-18808-Ljbffr