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paretofm
Receptionistparetofm • Hemel Hempstead, England, UK
Receptionist

Receptionist

paretofm • Hemel Hempstead, England, UK
30+ days ago
Salary
£22,000.00 yearly
Job type
  • Full-time
Job description

Front of House Team Member

Client Site Location
Pareto FM
Full-Time

Pareto FM is looking for a professional approachable and customer-focused Front of House Team Member to join one of our client sites.

This is a key front-facing role where youll help create a welcoming and professional environment for visitors tenants contractors and colleagues while supporting the smooth day-to-day running of the workplace.

If you enjoy working with people thrive in a busy environment and take pride in delivering excellent service this could be a great opportunity for you.

The Role

As a Front of House Team Member youll act as the face of the workplace managing reception services supporting workplace operations and ensuring every visitor receives a positive experience.

This is a varied role combining customer service administration coordination and operational support ideal for someone who enjoys multitasking and working within a professional team environment.

What Youll Be Doing

Front of House & Reception

  • Acting as the first point of contact for tenants visitors and contractors

  • Delivering a professional and welcoming experience at all times

  • Managing visitor sign-in procedures and issuing passes where required

  • Handling incoming calls emails and general enquiries efficiently

  • Responding to workplace requests queries and issues in a timely manner

  • Managing internal systems including meeting room bookings and access passes

  • Supporting with workplace events and evening setup when required

Administration & Workplace Support

  • Carrying out general administrative duties and maintaining accurate records

  • Logging incidents and maintaining site documentation

  • Supporting facilities administration reports and compliance paperwork

  • Assisting the Workplace Manager with ad-hoc operational support

  • Participating in an on-call rota if required

What Were Looking For

Essential

  • Strong customer service and communication skills

  • Calm professional and proactive approach in customer-facing environments

  • Good organisational skills and attention to detail

  • Basic IT skills including email and Microsoft 365

  • Flexible approach with willingness to support workplace events where needed

Desirable

  • Previous experience within front of house reception facilities or security roles

  • Knowledge of Health & Safety or building security procedures

  • Experience working within a 5-star customer service environment

About You

  • Professional friendly and well-presented

  • Reliable trustworthy and security-conscious

  • Confident communicator with a positive attitude

  • Solutions-focused with strong attention to detail

  • Comfortable working independently and as part of a wider team

Why Join Pareto FM

  • Opportunity to work within a professional and supportive environment

  • Varied role with exposure to workplace operations and events

  • Strong team culture and ongoing support

  • Opportunity to develop within a growing FM business


Employment Type : Full Time
Experience: years
Vacancy: 1
Yearly Salary Salary: 22000 - 24500
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Receptionist • Hemel Hempstead, England, UK

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