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Salesforce Senior Consultant Field Service (mfx)Salesfive • London, England, UK
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Salesforce Senior Consultant Field Service (mfx)

Salesforce Senior Consultant Field Service (mfx)

Salesfive • London, England, UK
21 days ago
Job type
  • Full-time
Job description

As a Senior Salesforce Consultant (m/f/x) specialising in Salesforce Field Service you will lead the design and delivery of end-to-end field service solutions that optimise service operations and mobile workforce performance. Acting as a trusted advisor youâll work closely with clients to improve scheduling efficiency technician productivity and customer satisfaction through well-architected Salesforce Field Service implementations.

You own delivery across projects guiding teams and clients through complex field service transformations - from work order and asset management to advanced scheduling and mobile workforce enablement while mentoring consultants and shaping best practices.



  • Lead the end-to-end implementation of Salesforce Field Service solutions from discovery through go-live and optimisation
  • Lead scheduling dispatch and optimisation design including capacity planning and technician skills modelling
  • Lead mobile app configurations data capture and automation
  • Ideate & Design Agentic field service use cases
  • Work closely with the Solution Architect and make sure the solution developed aligns to the architecture and design principles
  • Guide mentor and review the work of consultants and junior team members
  • Oversee go-lives manage risks and take ownership of post-deployment improvements and optimisation initiatives
  • Ensure high-quality documentation reusable assets and adherence to Salesforce best practices
  • Contribute to internal capability building standards and Field Service accelerators
  • Support pre-sales activities (when required) including solution design estimations and technical input


  • 5 years of hands-on experience delivering Salesforce Field Service solutions in customer-facing projects
  • Strong practical experience leading Field Service implementations end to end
  • Deep understanding of field service and asset-based service processes including work order lifecycle scheduling dispatch optimisation flows and mobile workforce enablement
  • Proven ability to implement scalable Field Service architectures aligned with complex operational requirements
  • Experience translating business needs into functional and technical Salesforce solutions
  • Confidence working with senior stakeholders including service leaders and technical architects
  • Strong leadership communication and problem-solving skills
  • Salesforce certifications (eg Administrator Field Service Lightning Consultant Service Cloud Consultant Accredited Advanced SFS Consultant Agentforce Specialist)

Required Experience:

Senior IC


Employment Type : Full-Time
Experience: years
Vacancy: 1

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Salesforce Senior Consultant Field Service (mfx) • London, England, UK

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