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2nd-Line Service Desk Analyst – Customer‑Centric TechBT • Sheffield, England
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2nd-Line Service Desk Analyst – Customer‑Centric Tech

2nd-Line Service Desk Analyst – Customer‑Centric Tech

BT • Sheffield, England
5 days ago
Job type
  • Full-time
Job description
BT Group is seeking a dedicated customer support professional in Sheffield to deliver high-quality service desk support. This role involves managing customer interactions and providing technical guidance, with a strong focus on achieving resolutions at the first point of contact. Successful candidates will need to demonstrate strong communication skills and technical capability within the IT and telephony infrastructure. The position offers competitive benefits including a market-leading pension scheme and access to private healthcare. J-18808-Ljbffr
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2nd-Line Service Desk Analyst – Customer‑Centric Tech • Sheffield, England

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