Night Auditor

The Sandman Signature Newcastle Hotel are looking to recruit a Night Auditor to join a fantastic team at the 4 star 170 bedroom establishment in Newcastle City Centre. Are you a Night Owl? We are looking for a dynamic, highly flexible personality who strives to exceed customer expectations as well as having a willingness to learn and develop within the hospitality industry.The hours of work are 32-40 hours per week, working four or five shifts over seven days, shift start and finish times are typically 22:45-07:15 and include weekends & bank holidays. Key responsibilities of this role include:To provide a warm, welcoming and friendly environmentManagement of guest arrivals and departuresCashiering dutiesTo provide guests with information and assistance as requiredReservations handlingTelephone handlingLuggage assistanceReconciliation of payments, revenue streams & closing of business date, and the completion of all other Night Audit proceduresAssist the Night Manager with security and in emergency situationsAll other duties as directedThe ideal candidate:Always delivers exceptional customer service in a professional mannerIs personable and presentableWorks well both as part of a team and on own initiative, and with a good level of common senseHas a keen eye for detail with the ability to find, trace and correct anomaliesIs highly reliable and very flexible with working patternsHas a strong willingness to learn and is keen to develop and progress within the hospitality industryWe believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work. PERKS 28 days holiday per annum Additional Holiday with length of service milestones Flexible schedule PensionRewards and recognition Growth opportunities Dedicated Training Programme Team, Friends and Family Hotel rates Up to 40% of food discounts Referral Bonus starting at £250 X3 complimentary nights stays to use in the UK, Ireland or North America Education & Skills Development Reimbursement program All Northland United Kingdom & Ireland team members are eligible for their brands specific perksin North AmericaSUMMATION:Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.You must be legally entitled to work in UK to apply.**Applications will not be accepted via email or in person.**We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.****ABSOLUTELY NO PHONE CALLS PLEASE**