Location: Birmingham (field-based with travel to customer sites)
At Intercity Technology our people power everything we do. Were specialists in mobile managed networking hosting and IP telephony supporting customers across the UK and beyond.
Were looking for a Managed IT Field Engineer to deliver high-quality third line desktop and endpoint support across customer environments both remotely and on-site.
The role
Reporting to the Head of Technical Support youll provide advanced technical support across managed IT services supporting incidents requests onboarding activities projects and migrations. This is a hands-on field-based role for someone who enjoys autonomy problem-solving and working directly with customers.
Youll be trusted to work independently at customer sites while remaining closely aligned with our service desk and wider technical teams.
What youll be doing
What youll bring
Desirable
This role involves UK-wide travel to customer sites and may require occasional out-of-hours work paid at agreed overtime rates.
What We Offer:
Intercity Technology provides reliable and secure technologies in communications cloud and managed services with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their passion expertise and dedication to deliver extraordinary results for businesses.
Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far:
We select candidates with the right skills experience and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions all successful candidates will be subject to pre-employment checks so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner for more information please see our privacy policy on our website.
Required Experience:
IC
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