Job Description
1. Routine IT Support: Provide technical support for employees computers printers scanners and other equipment. Handle issues related to system login email VPN and network connectivity.
2. Equipment and Asset Management: Responsible for the registration issuance retrieval and maintenance of IT assets such as computers monitors and mobile devices.
3. Network and System Maintenance: Assist in maintaining the companys LAN Wi-Fi switches and other network equipment. Monitor network stability and handle network anomalies. Assist in managing infrastructure such as servers NAS and backup systems.
4. Access Control and Account Management: Create modify and disable employee accounts (email system permissions application permissions). Ensure that permission allocation complies with security standards.
5. Information Security and Compliance: Implement the companys IT security policies including patch updates antivirus protection and access control. Monitor potential security risks and report them promptly. Assist in conducting security training or awareness campaigns.
Job Requirements
1. Skills and Experience: 1-3 years of IT technical support or maintenance experience. Familiar with Windows systems Office suite and common office software. Basic network knowledge including LAN Wi-Fi routers and switches. Basic computer hardware knowledge capable of simple repairs or replacements. Experience using ticketing systems and asset management systems is preferred. Understanding of basic information security concepts (permissions backups antivirus etc.).
2. Excellent communication skills and service awareness. Patient meticulous and able to independently analyze and solve problems. Responsible and able to remain stable under pressure. Strong learning ability and willing to continuously improve technical skills. Team player.
3. Priority will be given to candidates with majors in computer science information technology network engineering or related fields.
IT Operations • Daventry, England, UK
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