POSITION SUMMARY
We are currently recruiting for a casual Concierge Porterto join our award winning Concierge teamat the Sheraton Grand Hotel & Spa.
Sheraton Grand Hotel & Spa is one of Scotlands leading 5 star hotels. As the largest 5 star hotel we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500 along with our One Square Restaurant and bar.
The ideal candidate will have a passion for delivering great service in a professional manner and be able to work well under pressure.
This role plays an integral part in the guest experience by offering assistance to guests with Concierge services including entertainment/dining bookings sending and receiving courier packages assisting with luggage and directing guests within and outside of the Hotel. To answer guest questions and resolve issues whilst exceeding expectations at all times.
This key team member is responsible for:
Requirements:
The successful candidate will be proactive and will be an excellent communicator (verbal and written) as well as:
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Casual Concierge Porter • Edinburgh, Scotland, UK
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