We are seeking a proactive Service Improvement Officer to join our team. You will collaborate closely with internal stakeholders supporting the quality improvements within the operational teams. Your key responsibilities include ensuring compliance with statutory requirements implementing improvement plans to enhance service delivery providing training and support to branch teams. If you have experience in service improvement and compliance along with excellent communication skills apply now to make a meaningful impact in our organisation.
Qualifications :
Previous experience in conducting audits implementing improvement plans providing training and support would be advantageous. This role requires a proactive individual with a keen eye for detail and the ability to thrive in a fast-paced environment while ensuring the highest standards of service delivery and regulatory compliance.
Additional Information :
What youll get
We offer thorough training and the opportunity to develop through self-directed learning coaching conversations e-learning modules and access to further qualifications and courses. Youll have the support to develop your career either within your branch or the wider City & County Healthcare Group. Well also empower you to feel proud of the impactful and meaningful work that you do.
Well reward you with a benefits package that includes wellbeing resources financial advice and up to 14% discount at over 40 retailers including Tesco John Lewis and many more.
We will also offer you:
We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter using innovative tech and driving forward positive change. As the largest care company in the UK we have the size and success to offer you a world of career opportunity choice and security. Join us on our journey.
CCH Group is an Equal Opportunities Employer.
Remote Work :
No
Employment Type :
Full-time
Experience: years
Vacancy: 1
Service Improvement Officer • Maidstone, England, UK
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