Talent.com
Capita
Field OfficerCapita • Walsall, England, UK
No longer accepting applications
Field Officer

Field Officer

Capita • Walsall, England, UK
30+ days ago
Job type
  • Full-time
  • Permanent
Job description
31650 Company Car or Car Allowance Flexible Schedule

Join us as a Field Officer and play a key role in supporting local communities. Youll visit customers at their homes discuss TV licence requirements explain available solutions and help them take the next stepswith full training great benefits and the freedom of working independently.

Job title:

Field Officer

Job Description:

Whats in it for you

  • 31650 annual salary
  • Company car (for work and personal use) or 3700 annual car allowance
  • Mileage paidincluding your daily commute from home
  • Flexible 36.5hour working week with the option of a fourday schedule
  • Generous holiday allowance plus opportunities to purchase extra leave
  • Pension life assurance paid volunteering day and familyfriendly policies
  • Safety measures including Body Worn Video and a lone worker support system
  • Access to discounts wellbeing support and colleague diversity networks
  • Financial wellbeing tools and resources

Work Schedule Requirements

To support customers at times that work best for them Field Officers work 12 of their weekly 36.5 hours between 4pm and 9pm (MonFri) or at any time over the weekend. This flexible pattern allows you to structure your week around your lifestyle.

Youll begin and end each day from home travelling locally across Walsall (to be considered for this role you must live in WS postcode areas) using a company vehicle or your own. All equipment and training will be provided.

Core Responsibilities

  • Visit addresses where no TV licence is recorded
  • Communicate clearly and professionally with customers
  • Explain licensing requirements and available options
  • Set up and manage payment plans where appropriate
  • Accurately record visit outcomes using mobile technology
  • Work independently and make sound decisions on the ground
  • Occasionally attend court as part of the enforcement process

Essential Skills Behaviours & Requirements

Were looking for people who can bring the following:

  • Full UK Driving Licence (Essential)
  • Strong communication skills and the ability to engage with people from all backgrounds
  • Ability to stay calm professional and resilient in a range of customer situations
  • Problemsolving mindset with good judgement
  • High attention to accuracy when recording information
  • Ability to work independently and manage your own schedule
  • Comfort with technology including mobile devices and apps
  • A positive attitude and willingness to learn
  • Mobility and readiness to travel locally throughout the WS postcode area
  • Schedule flexibility to work required evening and weekend hours

Experience in customerfacing roles is essentialyour attitude professionalism and ability to communicate are what matter most.

What we hope youll do next:

Choose Apply now to fill out our short application so that we can find out more about you.

Were an equal opportunity and Disability Confident employer which means we recruit and develop people based on their merit and passion. Were committed to providing an inclusive barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio) or if youd like to discuss other changes or support you might need going forward please email Iqbal at or call and well get back to you. For more information about equal opportunities and process adjustments please visit the Capita Careers website.

Location:

Walsall

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

Required Experience:

Unclear Seniority


Employment Type : Full-Time
Experience: years
Vacancy: 1
Create a job alert for this search

Field Officer • Walsall, England, UK

Similar jobs

Evaluation, Quality and Development Officer

JobtailorBirmingham, England, GB
Full-time

Deliver the College of Policing Trainer Development Essentials Programme (TEP).Work closely with internal and external stakeholders to improve learning quality and compliance.Produce meaningful rep... Show more

 • Promoted

Broadband Field Sales Executive — Uncapped Commission

YouFibreDudley, England, GB
Full-time

YouFibre is seeking a Field Sales Executive in Dudley, UK.The role involves door-to-door sales, building customer relationships, and managing your own pipeline.A full UK driving licence is required... Show more

 • Promoted

Field Sales Representative

Virgin Media O2Wolverhampton, ENG, GB
Full-time

About the roleAs a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real d... Show more

 • Promoted

Field Sales Executive - Uncapped Commission + Company Car

VerisureLeek, England, GB
Full-time

An established industry player is seeking a dynamic Field Sales Executive to join their growing team in Leek.This exciting role combines a guaranteed salary with an uncapped commission scheme, allo... Show more

 • Promoted

Field Sales Executive

DojoBirmingham, England, GB
Full-time

Are you an ambitious, self-driven salesperson looking for the freedom to.Britain, and take control of your success with a.Building and maintaining relationships.Conducting sales presentations.Dojo’... Show more

 • Promoted

Regional Field Operations Coordinator

HSL Compliance LimitedWolverhampton, England, GB
Full-time

HSL Compliance Limited in Brighton or Southampton is seeking a South Utilities Project Coordinator to own regional field schedules, optimise technician routes, and manage resource allocation for wa... Show more

 • Promoted

Enrollment Outreach Officer

GEDU ServicesStone, England, GB
Full-time

GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester.Working in partnership with several of the UK’s leadin... Show more

 • Promoted

Field Operations Lead: Returnee & Earthquake Response

karyab.orgBirmingham, England, GB
Full-time +1

An international humanitarian organization based in the UK is seeking a Project Officer to oversee and implement returnee support and earthquake response activities.Applicants should have a Bachelo... Show more

 • Promoted

OIE Performance and Data Officer

Birmingham City UniversityBirmingham, England, GB
Full-time +1

OIE Performance and Data Officer.Office for Institutional Equity.Department: People and Culture.Location: Joseph Priestley Building.Salary: £38,050 to £44,131 minimum per annum.Job Type: Full Time,... Show more

 • Promoted

Field Implementation (OHW)

Skyloom TechnologiesBirmingham, England, GB
Full-time

Assist field teams in planning, scheduling, and documenting project activities.Track field activity progress against timelines and flag delays to supervisors.Help in organizing files, data entry, s... Show more

 • Promoted

Field Service Engineer

StartMondayLifford, West Midlands, GB
Full-time

FIELD SERVICE ENGINEER - Electrical Forecourt Equipment.Is this your next job Read the full description below to find out, and do not hesitate to make an application.Commercial Industrial Drive Thr... Show more

 • Promoted

Arboriculture Officer

Connect2DudleyDudley, England, GB
Full-time

To be one of the council's professional officers for arboriculture, advising council members, other department officers, the public, the Borough solicitor and risk management officer on tree-relate... Show more

 • Promoted

Senior Placements Officer

Supply Staff LimitedTyseley, England, GB
Temporary

Our client, Birmingham Children's Trust, is looking for an interim Senior Placements Officer to join their service.Manage staff and resources to develop, implement and support an integrated intelli... Show more

 • Promoted

Lead Project Officer

West Midlands Pension FundWolverhampton, England, GB
Full-time

WMPF is one of the UK’s largest pension funds providing local authority pension benefits for employees across the West Midlands.We manage and administer the pension interests of over 330,000 scheme... Show more

 • Promoted

Field Services Engineer (Fibre)

Exponential-eBirmingham, England, GB
Full-time

Vysiion offers an exciting and progressive work environment for those who want to join a technical service-based business with a focus on exceptional customer engagement and support.From trainee to... Show more

 • Promoted

Field Services Engineer (Fibre)

Vysiion LimitedBirmingham, England, GB
Full-time

Vysiion offer an exciting and progressive work environment for those that want to join a technical service‑based business, with focus on exceptional customer engagement and support.From trainee to ... Show more

 • Promoted

Field Sales Executive

Fawkes & Reece LondonWillenhall, England, GB
Full-time

I am working with a leading house builder that deliver new build homes across the country.They currently have a requirement for an ambitious, confident and enthusiastic Field Sales Executive to joi... Show more

 • Promoted

Enrollment Outreach Officer

GBS Group (UK)Dudley, England, GB
Full-time

GBS is a higher education provider offering a range of sector‑relevant courses across ten campuses in London, Birmingham, Leeds and Manchester.Working in partnership with several of the UK’s leadin... Show more

 • Promoted

Field Service Engineer - Hull

Brink’s IncWall, England, GB
Full-time

Starting + Up To £1,000 Onboarding Bonus + Bonuses.NoteMachine (A BRINK’s Company).Days On / 4 Days Off | 09:00 – 20:30.As a Field Engineer at NoteMachine you will be a key player in the future of ... Show more

 • Promoted

ICT GIS Officer

Land Surveyors UnitedRedditch, England, GB
Full-time +1

This post links directly to the Surveying Job post.Click to see the job post in a new tab.Bromsgrove and Redditch Councils.Situated in North Worcestershire, Bromsgrove District Council and Redditch... Show more