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Service AdvisorCommand • Oxford, England, UK
No longer accepting applications
Service Advisor

Service Advisor

Command • Oxford, England, UK
27 days ago
Job type
  • Full-time
Job description

Job Description

Service Advisor Oxford

32000 Basic 39000 OTE Excellent Benefits
Full-Time 45 Hours per Week (Including Saturday Mornings on a Rota Basis)

Take the next step in your automotive career with one of the UKs most respected automotive groups a business that truly values both its customers and its people.

Our client is seeking a professional customer-focused Service Advisor to join their successful Oxford dealership team. This is an exciting opportunity for someone who thrives in a fast-paced environment enjoys building strong customer relationships and takes pride in delivering exceptional service from start to finish.

The Role

As a Service Advisor you will be the key point of contact between customers and the workshop ensuring every customer journey is smooth efficient and professional.

Your responsibilities will include:

  • Welcoming customers and delivering a first-class front-of-house experience
  • Keeping customers fully informed throughout the service and repair process
  • Managing bookings follow-ups and customer communications proactively
  • Advising on vehicle maintenance repairs and service plans
  • Completing administrative tasks accurately and efficiently
  • Building long-term customer relationships through outstanding service and attention to detail
  • Working closely with technicians and the wider aftersales team to ensure seamless vehicle handovers and collections

About You

Were looking for someone with excellent customer service skills and a genuine passion for delivering a positive customer experience.

You will ideally have:

  • Previous experience within the automotive industry or a strong customer service background
  • Excellent communication and organisational skills
  • The ability to manage multiple tasks and prioritise effectively in a busy environment
  • A calm professional approach under pressure
  • Confidence using internal systems and updating customers regularly
  • A proactive team-oriented attitude with strong attention to detail

Most importantly youll be someone who takes pride in creating an exceptional experience for every customer every time.

Whats on Offer

  • Competitive salary with achievable bonus structure
  • 25 days annual leave plus bank holidays increasing with service
  • Manufacturer training and ongoing career development opportunities
  • Life assurance and contributory pension scheme
  • Employee discounts on vehicle purchases servicing and lifestyle benefits
  • Access to exclusive rewards and shopping perks platform
  • A supportive and professional working environment with genuine progression opportunities

If youre passionate about customer service and looking to build your career with a leading automotive group wed love to hear from you.


Required Experience:

Unclear Seniority


Employment Type : Full-Time
Experience: years
Vacancy: 1

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Service Advisor • Oxford, England, UK

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