Were looking for a customer-focused individual to join our Customer Resolution team within Legal & General Affordable this role youll play an important part in supporting residents by resolving concerns and complaints with care fairness and professionalism.
Youll be responsible for managing a varied caseload of complex issues ensuring each case is handled thoroughly and sensitively. Working collaboratively with colleagues and stakeholders youll help improve services by identifying trends sharing insights and contributing to continuous improvement.
What youll be doing:
Who were looking for:
Whatever your role we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
Qualifications :
Additional Information :
At L&G we believe its possible to generate positive returns today while helping to build a better future for all.
If you join us youll be part of a welcoming inclusive culture with opportunities to collaborate with people of diverse backgrounds views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time term-time and job shares. Although some roles have limited flexibility due to customer demand we accommodate requests when we can.
It doesnt matter if you dont meet every single criterion in this advert. Instead think about what you excel at and what else you can bring in terms of strengths potential and connection to our purpose.
Remote Work :
No
Employment Type :
Full-time
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